- Extensive track record of top performing sales and customer experience results maintained over extended periods of time.- Mastery of Apple products and services, in-store and online, as well as third-party solutions across different industries and fields, for personal, business, educational, and creative professional use.- An eye for insights into emerging technology and consumer trends, along with strategic action to help the team leverage those insights to develop new sales opportunities.- Knowledge of business solutions and industry trends.- Effective communication and collaboration with business owners and C-level executives.- Cross functional collaboration among key partners.

- Leading sales, product knowledge and solutions.- Driving team results by engaging external and internal customers.- The first to learn, share and inspire team members through approachability and action.- Consistently exceeding established performance goals.- Working with a CRM system to manage relationships with business customers.- Conducting outbound call activities and business consultations to reconnect with customers.

- Translating “techno-speak” into layman’s terms.- Developing complete solutions based on customers’ specific needs.- Inspiring a whole new generation of Apple enthusiasts with training and support services.- Getting customers excited about present and future Apple products.

- Pro-actively approach customers in the showroom to welcome them and see if they need any help.- Provide customers with specific information about all BMW products.- Keep up to date with the latest product information - Work closely with the Sales Executives to plan and manage customer test drives.- Support the Sales Executives with insight and product knowledge for customers, when required.- Prepare the showroom, ensuring it is always presentable for customers.- Guide customers to the Sales Executive when they express an interest to buy.