Ansar Javed Email & Phone Number

Karachi Division, Sindh, Pakistan

Responsibilities:• Management of Core Tracking Operations by providing Second Level Customer Support in 24/7environment• Managing Functional Teams to achieve and exceed Company Services Quality Standards• Recommend and implement process improvements to ensure Operations Team is operatingefficiently and cost effectively• Coordinate with Technical Staff – Product Research & Development and Software DevelopmentTeam for a continuous improvement in the processes and enterprise solution development forindividual and corporate customers.

Karāchi, Sindh, Pakistan

worked as Chief Technology Officer, my role is to assure the successful execution of the company’sbusiness mission through development and deployment of state of the art technology solutions. Toidentify technology trends that may support or impede the success of the business. Direct developmentand execution of a disaster recovery and business continuity plan. Following departments are workingunder my supervision;✓ Research & Development✓ GSM and Satellite✓ Technical✓ IT & Network admin✓ Software development✓ Recovery & Response✓ Maintenance of website

Karachi Division, Sindh, Pakistan

Worked as General Manager Technical, my role is to assure the successful execution of the company’sbusiness mission through development and deployment of state of the art technology solutions. Toidentify technology trends that may support or impede the success of the business.Direct developmentand execution of a disaster recovery and business continuity plan.Following departments are workingunder my supervision;✓ Operations✓ Call Center✓ Research & Development✓ Technical✓ IT & Network admin✓ Software development✓ Recovery & Response✓ Maintenance of website

Karāchi, Sindh, Pakistan

(Jan 2007 – Dec 2009)❖ Strategic Planning❖ Procedure review❖ Business processes re-engineering❖ Proper liaising with end users❖ Data collection and clean up❖ Proper training and testing❖ Verify testing❖ Final testing❖ LiveManager MIS (Jan 2002 – Dec 2006)My duties/ Responsibilities;❖ Centralized monitoring and controls❖ Centralized Database❖ Online live connectivity within 42branches countrywide❖ Online connectivity and parcel bookingin 220 locations countrywide❖ Maintenance of 3 international servers❖ Maintenance of 48 local servers❖ Maintenance of 220 desktop machinesin remote areas throughout country❖ Lead strategic planning to achievebusiness goals by identifying andprioritizing development initiatives andsetting timetables for the evaluation,development, and deployment of allweb-based services.❖ Participated as a member of the seniormanagement team in establishinggovernance processes of direction andcontrol to ensure that objectives areachieved, risks are managedappropriately and the organization’sresources are used responsibly,particularly in the areas of softwaredevelopment, office networks andcomputers, and telecommunications.❖ Collaborated with the appropriatedepartments to assess and recommendtechnologies that support companyorganizational needs.

Karachi Division, Sindh, Pakistan

New and running projectsmanagement, meet lead times marketrequirements❖ Oversee the production process andstrengthen the quality check process❖ Effective strategic IT planning andoversight of IT performance❖ Oversee the development andmaintenance of the IT strategic plan❖ Approve vendors used by theorganization and monitors theirsupplied inventory quality❖ Approve and monitor major projects,software development, IT budgets,priorities, standards, procedures, andoverall IT performance❖ Coordinate priorities between the ITdepartment and user departments❖ Review the adequacy and allocation ofIT resources in terms of funding,personnel, equipment, and servicelevels.❖ continually sought opportunities toincrease internal client satisfaction anddeepen client relationships❖ held regular status meetings withtechnical team and softwaredevelopment department❖ resolved or escalated issues in a timelyfashion in running production❖ Inspired coworkers to attain goals andpursue excellence❖ Research and development of newprojects, budgeting and feasibilitiesreports❖ Develop technical documentation forongoing projects