Collaborated with team members on React Native development projects, ensuring the quality and reliability of software products.Demonstrated a proactive and eager-to-learn attitude, quickly acquiring new skills in React Native development.Participated in code reviews, debugging, and testing processes.Received positive feedback for adaptability and contributions to team projects.

Conducted quality checks on calls between clients and Asaptickets agents, ensuring adherence to company standards. Evaluated agent performance based on professionalism, accuracy, and compliance criteria. Provided constructive feedback and coaching to agents to enhance their skills. Maintained high-quality service standards through thorough evaluations, resulting in improved agent performance and customer satisfaction. Contributed to process enhancement by identifying areas for improvement and implementing strategies for enhancement.

Engaged with existing clients via calls to discuss their travel needs and assist them in purchasing airline tickets.Utilized GDS software to access flight information, check availability, and book tickets efficiently.Demonstrated strong communication skills in providing personalized assistance and resolving client inquiries or concerns over the phone.Maintained a high level of professionalism and customer service throughout the sales process to ensure client satisfaction.

Annotated moving objects in video footage to train machine learning models for driver behavior detection.Contributed to projects including camera initialization, seat belt detection, and cell phone usage detection.Collaborated remotely with team members to ensure data annotation accuracy and consistency.Utilized annotation tools to provide high-quality training data for machine learning algorithms.

My responsibilities at Transcure were: Conducted outbound calls to verify patient eligibility for specific medical services.Documented findings accurately and generated reports for US-based doctors.Collaborated with healthcare providers and insurance companies to resolve inquiries.Maintained detailed records and prioritized tasks for timely completion.

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