Supervises and controls daily activities with the Manager.• Evaluate and analyze performance of security guards onsite and ensuring that guards are performing duties to company’s set standards.• Undertake disciplinary measures whenever necessary.• Ensures all guard’s monthly assigned work is completed and submitted on time.• Train new security staff on site procedures and company protocols and prepare evaluation report at the end of training.• Prepare site schedule and… Show more Supervises and controls daily activities with the Manager.• Evaluate and analyze performance of security guards onsite and ensuring that guards are performing duties to company’s set standards.• Undertake disciplinary measures whenever necessary.• Ensures all guard’s monthly assigned work is completed and submitted on time.• Train new security staff on site procedures and company protocols and prepare evaluation report at the end of training.• Prepare site schedule and communicate with management for hiring needs.• Identify, analyze, and resolve security issues onsite and submit reports to the manager as and when required.• Ensure site has always required personal protection equipment.• Provides weekly reports to the Manager on any outstanding reports, incidents, or otherwise outstanding site requirements.• Educate staff to ensure that they deal with adverse situations in a calm and effective manner.• Ensure a clear line of communication is maintained with Securitas and site client.• Ensure all the site equipment is in good working order, proper supplies, and documents on hand.• Assist management with quarterly employee reviews for the employees being supervised.• Ensure changes in site protocols or procedures are relayed to upper-management and onsite security staff to ensure the smoothoperation.• Respond to alarms and client calls decides what actions to be taken based on the situation.• Perform all duties in such a manner to comply with Securitas’s Code of Conduct, Employment Letter and Health and Safety Policy inconjunction with site policy.• As per Securitas’s Code of Conduct, it is important to always maintain confidentiality of all client information.• Follows safety and access control procedures as well as monitor premises and foot patrols.• Prepare daily shift report, special occurrence report (if any), guard inspection reports and other necessary reports as and when asked bymanagement. Show less

Responded to emergencies related to Fire, Hazardous materials, medical andsecurity.• Patrolled over 1.5 million square feet of aircraft manufacturing facilities.• Patrolled, and inspected a 7000-foot active runway.• Inspected and maintained emergency response vehicles and medical bags.• Dispatched other officers and firefighters to emergencies on site.• Access control of employees, contractors and delivery personnel.• Monitoring CCTV Cameras.• Communicating with… Show more Responded to emergencies related to Fire, Hazardous materials, medical andsecurity.• Patrolled over 1.5 million square feet of aircraft manufacturing facilities.• Patrolled, and inspected a 7000-foot active runway.• Inspected and maintained emergency response vehicles and medical bags.• Dispatched other officers and firefighters to emergencies on site.• Access control of employees, contractors and delivery personnel.• Monitoring CCTV Cameras.• Communicating with aircraft in an active aerospace through VHF radio Show less

Process financial transactions, adhere to regulations and ethical standards. Understand customer needs and recommend appropriate solutions. Achieve goals by promoting banking solution and completing tasks accurately. Connect with customers, provide clear advice on banking. Deliver quality customer experience, suggest operational improvement

Mobile patrol exterior and foot patrol.• Monitoring CCTV footage and cameras for irregularities.• Escort medical staff including paramedics, police and firefighters.• Customer Service and helping store employees.• Parking enforcement and dispatch logs.• Stores open and closed check (Mall opening and closing).

Performed Orientations and update records of the new staffs. Produced and submitted reports on general HR activity. Scheduled meetings, interviews, and HR events, and maintained agendas. Updated with daily recruitment goal and company’s hiring events as well. Prepare and maintain clients Data.

Checking bags and printing Badges.• Monitoring CCTV cameras.• Patrolling warehouse.• Handling dispatch and writing reports.• Perform access control provision duties, verify visitors coming on-site.• Follow security breach procedure by notifying or other appropriate personnel whensecurity breaches occur

Operatedrecruitment cyclefor US and CanadianBanking and Financial Clients. Performed recruitment on a T4,W2 and self-corporation payroll basis. Supported Clients are Royal Bank of Canada and guide well. Received pat on back award from organization to close three offers within six months. Sourced potential candidates through job portals(Job Diva, Monster, Broad been, indeed, LinkedIn),  Good knowledge of using X-ray for searching suitable candidates. Deep knowledge… Show more Operatedrecruitment cyclefor US and CanadianBanking and Financial Clients. Performed recruitment on a T4,W2 and self-corporation payroll basis. Supported Clients are Royal Bank of Canada and guide well. Received pat on back award from organization to close three offers within six months. Sourced potential candidates through job portals(Job Diva, Monster, Broad been, indeed, LinkedIn),  Good knowledge of using X-ray for searching suitable candidates. Deep knowledge of understanding technical positions and making Boolean string for that. Deep Knowledge of all recruitment compliance. Maintained the candidate’s database of variouslevels. Show less

WorkedinCustomer Service department of travel company (Make MyTrip) process. Received inbound calls to resolve customer queries and provide solution or details. Resolved customer query regarding documentation process of UAE, Singapore, Thailand, Vietnam, Cambodia, Malaysia and Schengen VISA. Assisting customers and providing solutions to their problems, ensuring customers issues are resolved in a timely manner. Developing and maintaining customer relationships.

Answer and direct 80+ calls daily, with goals including managing customer accounts, responding to service queries, and closing accounts.Connecting with students and their parents with zoom meetings, explaining the benefits of the courses, making emotional connection in order to get the leads. Effectively communicated technical information to non-technical customers, enhancing their understanding and confidence in the company’s products and services. Maintained existing client… Show more Answer and direct 80+ calls daily, with goals including managing customer accounts, responding to service queries, and closing accounts.Connecting with students and their parents with zoom meetings, explaining the benefits of the courses, making emotional connection in order to get the leads. Effectively communicated technical information to non-technical customers, enhancing their understanding and confidence in the company’s products and services. Maintained existing client records, in accordance with company policies, including call notes, scheduled client interactions, contact information and other relevant information in Client Relationship Management (CRM). Participated in ongoing training programs to stay updated on product knowledge and industry trends, enhancing the team's collective expertise and customer support capabilities. In the span of 16 month completed number of sales and also helped marketing team to achieve company’s goal as well. Show less