Ansar Syed, Pmp®,Csm® Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Program Management of the end-to-end delivery of Helios, a micro-services-based architecture built by, and for, Loblaw Digital (Joe Fresh, Shoppers Drug Mart and PC Express).

Bengaluru Area, India

1. Oversee all technology components of diverse, complex IT Programs/Projects, including , Initiating planning, execution, timing, functionality, quality and cost.2. Utilize expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.3. Communicate with end-users to provide timely and accurate information and status updates.4. Responsibility for budget, policy formulation and planning.5. Contribute to formulation of strategies for IT project leadership and other functional areas.6. Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.7. Apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.8. Demonstrate a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.9. Provide evaluative judgment based on analysis of factual information in complicated and unique situations.10.Ensures essential procedures are followed and contributes to defining standards.11. Persuades and influences others through communication and diplomacy skills; negotiate with external parties.12.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Bengaluru, Karnataka, India

Drive end-to-end Software application development projects as a project manager using waterfall & agile methodologies. Created a new Software application for the Rewards scheme that facilitates onboarding new Reward partners to increase customer reach and satisfaction.

Bengaluru, Karnataka, India

Led Production support and planned decommissioned of multi decade old monolith legacy systems which Supported Loyalty Program for 21 million active Households.• Collaborated with Business, Store operations and many Tech teams to replace/enhance upstream/downstream feeds.• Technologies involved, Cobol, DB2, VSAM, IMS DB/DC, JCL, CA-7 for Batch Monitoring and Jobs Scheduling, Joblog, TELON , Java, Kafka, Docker, AWS, Azure• Endeavor / Change Man, UNIX, Sybase Serers, SQL server,Easytrieve.• On-call support 24/7, Resolve P1 P2 issues, Incident Management, Problem Management, Change Management to support enhancements and fix system issues. Zendesk and Jira tools used

Bengaluru, Karnataka, India

Bachelor Of Engineering (B.E.), Electronics And Communications Engineering

Education record