• Delivered prompt and effective customer service to residents by addressing maintenance requests, resolving complaints, and offering tailored solutions, ensuring a positive living experience and swiftly addressing any issues arose• Conducted detailed property inspections and coordinated targeted minor maintenance tasks, reducing workload for maintenance staff and improving overall property upkeep

• Cooperated closely with the CEO and owner to develop expertise in asphalt engineering and mix designs, managed roadway testing projects, evaluated project bids, and conducted financial analysis to support decision-making and optimize project outcomes• Enhanced clarity and accessibility of site plans for construction personnel leveraging Bentley OpenRoads designer• Simplified technical terminology to assure comprehension among all team members. Streamlined plan layouts for improved readability and comprehension, delivering step-by-step visual guides for construction processes• Cooperated in repaving connecting runways between two major inbound and outbound runways on a military base• Performed lab work to test mix designs to make sure it met ASTHOO 93 as well as testing aggregates to use in future mix designs

• Coordinated patient scheduling, appointment logistics, and communication between departments to ensure seamless operations and a positive experience for patients• Provided clear and concise communication to patients, guiding through check-in process, explaining required documentation, and informing of next steps in care journey• Managed inventory and restocked supplies for vaccination clinic, ensuring sufficient resources for efficient and uninterrupted service

• Transported patients, assisted with feeding, and provided simple physical therapy at an Old Age Home• Recognized by colleagues as having ability to work well in multilingual environment by fostering a sense of connection and understanding

• Excelled as teaching assistant tasked with facilitating student mastery of chemistry topics; set up and instructed laboratory sessions; gave demonstrations of experimental methods and instrumentation; student issues and queries during class hours• Supervised over 20 students alongside two other teaching assistants during service work and educational field trips, ensuring safety and engagement throughout off-campus activities and on-campus events• Served as an ambassador during volunteer events, representing institution positively in communityServed as an ambassador during volunteer events, representing the institution positively in the community