Responsible for teaching, grading, and review with cohort of Master's of Health Administration students.Working in health access research through Department, collaborating with interdisciplinary team of 5+.

• Working on implementing scribe services at large physician practice group (750,000 patients).• Successfully trained 15+ scribes for 10+ providers of numerous specialties.• Demonstrated proficiency of eClinicalWorks Production environment and formulated novel provider preference sheets.• Provided constructive criticism and evaluation for the succesful training of permanent scribes.

• Precharting, recording and verifying medical records as dictated by the attending physician.• Apply knowledge of pharmaceuticals and insurance claims to ensure efficient workflow.• Dictation of diagnostic studies, including CGM, insulin pump, DEXA, MRI, Ultrasound, and CT Scan.• Maintain documentation for 60+ patients per day and ensured compliance for insurance verification, including follow up, labs, prescriptions, Physical Exam, HPI, Assessment, and relevant billing information.• Train and ensure compliance of 3 incoming scribes/shadows in proficient use of EHR and pertinent information.• Formulate training materials for incoming staff to improve workflow.

Working with the Financial Protection Team in investigating and adjudicating Supplemental Health Products claims.• Work with Supplemental Health Product team to adjudicate claims by understanding regulations of insurance/Medicare/Medicaid/ERISA• Process 40+ claims per day of varying complication ranging from $10 to $30,000.

Providing instructional and grading support for Statistics class of 50+ students for faculty in the Department of Mathematics.

• Assisted patients with prescription information and provide support to pharmacists with filling, verification, data entry, insurance adjudication, and other pharmacy duties.• Filled high volume of 800+ prescriptions daily in a fast-paced environment.• Managed inventory, including maintenance of 1000+ documented prescription actions daily.• Satisfied patient expectations in store, drive-through, and over phone. Communicated with providers, third party payers, and pharmacy colleagues to ensure positive outcomes for all patients.

∗ Collaborated with a professor specializing in Ecology with data analysis for a long-term research project.∗ Communicated in weekly meetings with supervisor to provide necessary updates, compiled regular progress reports.∗ Demonstrated ability to organize and analyze large data set (1000+ data points).∗ Gained introductory exposure to research publication process, and statistical regression using R.