As a former Business Operations Executive at MyCaptain, I was responsible for ensuring the smooth and efficient functioning of the online learning platform that connected students with mentors and experts. I hold a Bachelor of Business Administration degree from Amity University, which provided me with a solid foundation in business administration and management. With over one year of work experience in the field of online education, I honed my skills in customer satisfaction, clarity and smooth onboarding. My passion has always been delivering high-quality services to learners and mentors, constantly seeking feedback and improvement opportunities. I'm also skilled at handling multiple tasks and projects and collaborating with diverse teams and stakeholders. While my journey at MyCaptain was fulfilling, I have since moved on to pursue new opportunities.