Anshad A M Email & Phone Number

United Arab Emirates

Major Events2025 Dakar RallyRed Sea Film Festival 24MDL XP Music Futures 2024Icon of Porsche 2024WWE Riyadh Season 2024Binance Blockchain Week 2024WWE Jeddah Season 2024ALAT Riyadh 2024COP28 2023F1 Jeddah Circuit 2023MDL XP Music Futures 2023WWE Riyadh Season 2023WWE Jeddah Season 2023Dakar 2023NEOM Conference 2023

Dubai

+Expertise in designing, implementing, and configuring LAN and Wireless Networks to enhance organizational efficiency and productivity.+Proficient in detecting, logging, categorizing, and prioritizing incidents, providing initial incident support to ensure robust network security and reliability.+Skilled in assisting sales and marketing teams during pre-sales and post-sales phases, ensuring high-quality service delivery for diverse project implementations.+Experienced in configuring networking devices and collaborating with system/network administrators during project implementations.+Valuable experience gained in the banking sector, particularly with the Reserve Bank of India, enriching my understanding of financial sector IT requirements.+Dedicated to providing support that encompasses procedural documentation and relevant reporting, enhancing operational transparency and accountability.+Capable of juggling multiple priorities and managing several open cases simultaneously, showcasing exceptional organizational and time-management skills.+Delivering comprehensive Level 1, Level 2, and Level 3 support for Annual Maintenance Contract (AMC) customers, ensuring customer satisfaction and loyalty.+Conducting both active and passive site surveys using Air Magnet Application for meticulous wireless implementations.+Customizing and implementing guest Wi-Fi solutions based on specific customer requirements, enhancing user experience and connectivity.+Preparing comprehensive project documentation and managing change controls to ensure project deliverables meet or exceed stakeholder expectations.+Monitoring and managing Cisco equipment using advanced tools such as Cisco Prime and SolarWinds NPM for uninterrupted network performance.+Implementing robust security policies using ACL, Firewalls, IPSec, SSL, and VPNs to safeguard against potential cyber threats.

Bangalore

* Windows network and system administration.* Installing and Configuring Windows Servers and Clients.* Managing and Maintaining Computers, User and groups in Server 2003 & 2008* Configure, Maintain and Troubleshoot AD, DNS, IIS and DHCP.* Troubleshooting all kind of Domain Issues.* Plans and supports network and computing infrastructure.* Monitoring the Servers using standard tools.* Distribute packages via Group policy across all the Desktops & Servers.* Implement and maintain Microsoft WSUS infrastructure.* Regular synchronization and monitoring of updates in WSUS.* Symantec Exec Backup & Restore.* Configuring and maintaining of Cisco Routers & Switches.* IP address management.* VLAN Configuration in Cisco Switches 6509* Troubleshooting VLAN issues and VLAN Port changing.* Installation of Antivirus Symantec Endpoint Protection Manager Console(SEPM).

Cochin Area, India

* Desktop, Laptop, Thin client, Server maintenance.* Installing, Configuring & Sharing Network Printers.* Deep knowledge of printer and cartage refilling.* Backup Management using Symantec Backup Software.* Acronis, Symantec Backup & Restore.* FortiGate-200B firewall Monitoring.* Report generation using Forti analyzer. * Installation of McAfee Antivirus.* Centralized McAfee ePO Management and Frame Package Management.* VPN client configuration.* IBM Lotus Notes Installing, Configuring and Troubleshooting.* Lotus Traveler & Zimbra Mail Configuration in Mobiles & Tablets.* Backup Data using HP Tape Drive * Configuring, Managing and Maintaining Networking Equipment’s.* POE Switches Configuration.* Crimping, punching of network Cable and testing using pair testers.* Good knowledge in 5S Management.