Senior Executive
CurrentSupervising day-to-day operations of department and team members. Ensuring operations are carried out in most efficient way. Maintaining high score of CSAT, TAT.Managing Corporate Travel, managing domestic as well as international business trips for corporate clients which includes Hotel Booking, Flight Booking, Cab arrangements, Travel Insurance, Visa. Arranging Event, Seminars, Conferences, Meeting (MICE) for corporate clients, MNC’s and C suite Traveler. Calendar management, coordinating for conference room and executive services as may be needed. Coordinating over emails and calls with Admin personals/Employees related to their requirements. Checking bills, getting approval & submission in Accounts department.Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions. Handling requests related to MICE /Events for international and domestic requirement.Vendor management, contracting and negotiating with vendors for best possible deals. Ensures proper documentation of contracts and renewal.Keeping the track of expenses incurred, reconciliation and timely submission of expense reports. Coordinating with Finance team for timely payment and invoiceDeveloping, reviewing, and improving standard operating procedures and policies. Creating, maintaining, and sending daily reports and MIS to client as well as management.Handling a team of more than 10 to 15 People and managing their roster and training them on new assignments or new processes, managing escalation and other complaints or service-related issues.
