Our team at Cisco thrives on providing top-notch technical support, thanks to our collective expertise in IT service management and data analytics. With a foundation in English from the University of Calcutta and postgraduate education in Sales and Marketing, we seamlessly blend communication skills with technical proficiency. As a certified PRINCE2 professional, we're committed to driving business improvements through data-driven decisions and customer relationship management. The pursuit of excellence motivates us, as we leverage Microsoft Power BI to translate complex data into actionable insights, ensuring satisfaction and steady professional growth.