Leading a team of business analysts working on business strategy for Gartner | Ensuring enablement for Service Leaders to help them drive their key initiatives and priorities around client engagement and retention.Analyze impact of variables that affect the value Gartner clients derive from Gartner Conferences | Perform deep-dive analysis, recommend & help drive strategies to enable Service leaders in delivering impeccable results with the help of their on-ground teams across geographies.Devise and implement strategies to ensure the highest value drivers inc. Conferences are actively leveraged by Gartner clients further impacting the retention positively. | Helping the team deliver on set cadence deep-dive analysis on Gartner Conferences’ performance, historic trends and anticipated forecasts of upcoming performance. Key focus in the role is to strategize for business while motivating & retaining talent | Ensuring a culture brewed with curiosity and a zeal to work on critical business problems.

Service Enablement & Cross-Team Collaboration | Engaging Gartner clients with Marketing Automation driven communications to help Gartner Services Leaders drive their priorities around client retention.Wearing multiple hats - Change Agent and Collaborator (driving processes and change management independently), Problem Solver (pre-empting challenges, identifying right problems to solve for virtual events ecosystem), execution (proficient in building client engaging communications and campaign design-execution)Drove 22.31% increase in event attendance over a span of ~4 months, 114.7% increase in average client attendance per event. Streamlined the process from designing to execution for marketing communication to Gartner clients.Acknowledged with ‘Client Services Champion Mindset Award- 2020’ across global Gartner Service Ops.

Built relationships & practiced consultative selling with global CMOs, Business & Sales leaders in technology enterprises- offering value added and strategic insight into their businesses & India market- gaining credibility through thought leadership & helping them achieving their business goals for India through exploring synergy and effectively presenting and articulating Gartner solutions with their GTM strategyIndividual contributor | History of overachieving $1mn+ annual sales quota since 2017 | Grown the aligned territory revenue at 29% CAGR | Key accounts included Google, Salesforce, Trend Micro, Symantec etc.)Tracked outcome for increased customer experience, partnership retention & account growth | Identified short- and long-term growth opportunities, forecasting & tracking key account metrics based on the organization’s goals and key focus areasAwarded ‘Destination Top Achiever’ across EMEA region in 2017

Sales & Key Accounts Management for a portfolio of enterprise & govt, BFSI accounts (70% Farming)Lead as a SPOC for all the three lines of Ricoh businesses viz. office automation (OP&S), IT Services and communication solutions- collaborating with the pre-sales & services for the engaged BUsIndividual contributor with average INR 5 Cr.+ Yearly quota | Consistently overachieved the budget for the assigned marketplaceAwarded ‘Top Performer in Cross BU Sales for BFSI team in 2015Business Process Consulting for account’s high impact business processes and recommending the solutionsDeveloped a trusted advisor relationship with customer stakeholders and internal executive sponsorsFocused on project acquisition and execution in IT services space through opportunity & scope creation, writing business plans and participations in tender businessManaged the brand share in key accounts and ensured resolutions of concerns & conflicts

Channel & Direct sales for IFB’s commercial product range in the territory of Gujarat & earlier Western UP to verticals like hospitality, manufacturing, defense, corporates etc.Processed techno-commercial proposals, managed buyer negotiations & performed commercial bidding in tenders | Lead a team of sales personnel ensuring high standard of performanceConsistently overachieved the budget value and volume targets for the area assigned

Channel sales & relationship management for IFB’s domestic products with distributors, direct dealers & reseller’ profiles in the consumer durable markets of Agra area in Western UPLead a team of territory sales representatives & in shop demonstrators- ensuring high standard of performanceManaging & ensuring prompt after sales service for the customers with a parallel reporting of the regional service franchiseeSuccessfully achieved the budgeted value and volume targets for the seven districts of domestic trade