Salesforce Certified Professional with 15 years’ experience in Software Testing & Quality Assurance ->Proven ability in delivering quality service in Software Testing, Black Box Testing,Integration Testing,System Testing ->Hands-on experience over Recruitment Domain,Banking domainand Law Domain->Experience in UAT,SIT,Mobile app testing,CRM Testing->Exposure to Salesforce Sales Cloud,Service Cloud and Community Cloud->Exposure to Salesforce Integration Testing with ATS,Bullhorn->Exposure in Lead nurturing,Email Marketing,Email Campaign,Facebook Marketing etc->Expertise in Salesforce CRM testing, well versed with SFDC Admin knowledge. ->Sound knowledge over STLC, Quality Assurance Testing & Agile Methodology ->Experience in Test planning, Defect Tracking and Defect Management ->Strong foundation of Business Requirement analysis ->Client coordination in understanding business requirements and delivering quality output for better results ->Proficiency in Black Box Testing- Functional testing – Regression testing- Manual testing -> Hands on experience in SWIFT Payments end to end testing,File Exports,System Integration testing in Microsoft Dynamics CRM 2013,Dynamics AX integration.->Hand on experience of Mobile App testing Work closely with onsite team in Sprints to derive Sprint backlogs from Product backlog teams. Managed enhancements and incidents/bug-fixes, from request and requirements through build, test, and deploy. Develop KPI reports, dashboards, and processes to continuously monitor data quality and integrity. Creation of Test Strategy and Test plan,Test estimations,Proposals and release planning. Based on experience, can accurately estimate the cost and time to implement functional or Business unit level solutions Work closely with Project Managers, Developers, QA analysts and may perform functional, regression, unit, functional and user acceptance testing Work together with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications when neededDefect Tracking Tools: MicroFocus ALM 12.60, Azure Dev Ops,Confluence (Jira)Agile Tools: Version OneCloud Testing Tools:DeviceAnywhere 5.3,PerfectoMobileCertifications: Salesforce Certified Admin , Salesforce Certified Sales Cloud Consultant, Salesforce Certified Marketing Cloud Email Specialist,Salesforce Cert Business Analyst,Google Cloud Certified Cloud Digital Leader