CSTechs is a Managed Service Provider (MSP) specializing in delivering comprehensive IT services to small businesses. During my tenure at CSTechs, I held the position of IT Service Desk Analyst, where I played a vital role in providing essential 1st line support to clients. My responsibilities also included efficiently handling and provisioning service requests, ensuring that clients' IT needs were met promptly and effectively. My experience at CSTechs allowed me to develop strong technical and customer service skills, contributing to the company's mission of delivering top-notch IT solutions to its valued clients.

Customer service, run orders, taking orders, operating a POS systemPresenting customers with purchased food, handling cash.Used commercial culinary equipment including espresso machine, commercial ovens and bread slices.Operate large-volume cooking equipment such as grills, deep-fat fryers. Cook food according to instructions.

Evaluate expenditure and sales records to determine and rank aspects of possibilities. Organize the team to ensure maximum sales, as well as performancePerform analysis of HR data and provide recommendations for company’s strategic direction and thinking.Set up human resources procedures that are in line with company Objectives.Hire new staff, set up training programs, process welfare packages, and manage staff records

Collaborate with the human resources supervisor to reassess progress on role-specific training for the organization’s staff.Source for talents and perform active roles with store leadership group to convey consistent and efficient recruiting process.Work together with the team leader and the store leader to fashion out a succession agenda for current team.

Actively participate in developing each supervisor and their ability to enhance their own teams.Completely prepare and incessantly regulate coaching discussions with teammates.Work on, arrange, and convey store training programs to Teammates.