Responded to employee inquiries to provide information regarding payroll deductions and related issues.Offered payroll-related subject matter expertise to management before, during, and after a payroll company transition.Completed payroll accurately and timely to meet company and employee expectations.Tracked employee vacation, sick and personal time.Audited timesheets and payroll records for accuracy.Performed data entry tasks and maintained accurate records of employee payroll information.Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.Developed and implemented payroll procedures to streamline workflow.

I maintained the reception area by performing opening/closing duties, answering calls, and handling cash payments. I worked with our patients by welcoming them and connecting with them on a more personal level, scheduling, collecting copays, and helping with their exercises as needed. I also maintained our patients' medical and insurance records, making sure they are up to date.

In this role, I handled money with high accuracy and proactively investigated and resolved discrepancies alongside the loss prevention team. I delivered a best-in-class selling experience to customers by demonstrating excellent product knowledge and polished communication skills. I met daily business targets by opening and closing the store as scheduled. I recaptured customer loyalty by expertly handling escalated concerns with products and services. I achieved individual and team objectives consistently through proactive customer engagement.

At our home football games, I served as an ambassador to ticket-holders and their guests while maintaining the operational policies in place for all premium seating areas. I also served as a liaison between donors, caterers, maintenance staff, custodial staff, CAH Directors, and Athletic Department personnel.

I began at this company as a tanning consultant, solely focusing on customer service by welcoming clients, building rapport, and selling memberships. While being in this position, I moved up to a manager position where I continued my previous responsibilities while also gaining experience in opening/closing the salon, setting goals for my team and me, handling cash and making deposits, as well as being able to resolve customers' problems more efficiently.