● Assists and support hiring managers throughout the recruitment of the hiring process by Communicating and advising on rules/regulations, protocols, and laws that govern the Commonwealth’s hiring and promotion for best practices.●Coordinates with hiring managers the drafting of requisitions on MassCareers to ensure the compliance with EOHHS guidelines and regulations.●Gather essential information from preferred candidates including but not limited to resumes, transcripts, sunshine disclosure forms, bargaining unit forms, etc.●Participates in preliminary salary discussion with the preferred candidate and complete the agreed upon salary negotiation for bargaining unit positions by executing on MassCareers.●Updates staffing database daily to maintain an accurate real time status of the staffing charts for each regional program.●Coordinates and monitors the Department’s CORI background checks to ensure effective operations and compliance by performing extensive data searches using multiple information systems. Oversees the mailing of CORI letters to the hiring manager, final candidates or current employees. Maintain accurate logs of background consent forms through an excel spreadsheet. Ensure the candidates’ CORI’s are archive for privacy and confidentiality.●Assists with scheduling of pre-employment exams; maintain results of pre-employment exams and review billing information for accuracy.●Coordinates with EOHSS Employment & Staffing and Benefits & Leaves unit on hiring and onboarding processes. Develop a strong working rapport and positive working relationships.●Prepares and submit Personnel Intake Transaction forms for routine transactions. Process resignation/termination/retirement with Personnel Exit Transaction forms.●Verify employee information to complete HR related forms by using the Commonwealth’s Human Resources Compensation Management System (HRCMS).

● As the Office Support Specialist for six health professional licensing boards, known as the Multi-boards, the main objective is ensuring licensing applications are processed efficiently and in compliance with licensing requirements. Work closely with applicants to meet regulatory standards for health care licensing.● Responsible for coordinating six monthly board meetings, which includes preparing board meeting agendas, packets of information pertaining to disciplinary action and materials relevant to board business. Organize and distribute information prior to meetings.● Manage system database in which licensing applications for Physician Assistants, Respiratory Therapists, Nursing Home Administrators, Perfusionists, and Genetic Counselors are processed and tracked. This includes overseeing electronic and hardcopy data that must be maintained according to records retention schedules and organized within a system that provides ease of access.● Train and coach new and existing staff members to ensure smooth operation of the Multi-boards.● Prepare written materials for the Multi-boards, including memos, meeting minutes, reports, and correspondence.● Maintain electronic and manual systems for reviewing annual and biannual licensure renewals to ensure compliance with Board regulations.

● As the temporary Administrative Assistant for the Division of Health Professions Licensure Director, I was responsible for scheduling, coordinating conferences and organizing materials necessary for various high-level briefing. ● To ensure efficient operation and organization, and secure highly sensitive materials; provided administrative support whenever necessary. ● Organized and contributed to special projects such as a major office move and restructuring; various high priority Nursing and Dental Board assignments, and updating human resource related databases.

● Compiled daily reports to maintain accurate historical records during H1N1 flu outbreak● Retrieved confidential materials from providers and entered information into electronic database ● Initiated and lead the process of transitioning hardcopy documents into electronic format● Performed necessary administrative duties to maintain an efficient and effective administrative operation.

● Processed requests from faculty members● Located and researched documents requested by borrowers● Provided all aspects of user support and troubleshooting minor server issues

● Acted as liaison between professors and students for the Computer Literacy 101 class● Maintained student records and supported professors with classroom materials and readings● Evaluated students’ examinations and grade papers ● Monitored students’ work activities