Worldwide Chauffeur Service SolutionsSupporting the operations and sales team to maintain the workflow and keep the business growth uptrend.

Developing learning materials and associated documentation for instructor-led training Virtual classroom and eLearning offerings for automobile industry for technical service staffand management level Works with product development and service specialists to ensure that learning materialreflects current product features Maintains learning materials, ensuring improvements based on new product releases Providing training through the medium WBT’s (LMS), PowerPoint, MS Excel and MS Word

#Processing warranty claims.#Collecting data from technician and preparing report (HTR- Honda technical report)#Tracking of parts.#Examining parts to determine if warranty claims are valid.#depth study of the cause of part failure or any product defect.#maintaining record of warranty claims#Analysing of warranty claims.#promoting ATW/EW

#Carried out periodic vehicle maintenance#Performed basic replacement of parts#Worked closely with the Service Advisor, carried out vehicle inventory as per direct reception check-list.#Preparing a detailed estimate of repairs.#Assisted parts Executive in the stores department.#Familiar with the applications:- ODIS, ELSA PRO, ETKA and DMS.