Anson Y. Chan, P.Eng. Email & Phone Number

• Manages a very experienced team to deliver performance planning, load test script design, load test execution, performance tuning and enablement of clients in performance methodology• Partners with leading technology services and solution providers• Executes simulations of realistic Internet load, using thousands of virtual users, to help our clients serve their real users with stability, speed, and confidence• Provides expertise in Silk Performer, LoadRunner, JMeter, New Relic, AppDynamics and Dynatrace• Specializes in HCL Commerce (formerly IBM WebSphere Commerce), Adobe Magento, SAP Hybris, and Salesforce Commerce Cloud

• Co-Founded the antiques and vintage selling site and community collectivator.com• Developed and administered a Drupal PHP site for 5 years• Directed a development and design team on a Bitbucket project to migrate to a new CMS, move to new Rackspace cloud servers, and deploy a redesigned, tablet enabled site

• Designed performance tests to simulate real-world web traffic against the world’s most visited Internet retailers• Trained and led teams of script developers, performance analysts, and support staff, in projects to tune high transaction web sites and ready them for launch or upgrade• Developed testing frameworks to facilitate rapid reuse of testing code across projects, and experienced in evaluating and contributing to back end testing strategies• Served as a key member of the WebSphere Commerce Advanced Technical Services (WCATS) team (a.k.a. WCS SWAT team), and has had direct exposure to the most critical situations encountered by IBM, from on-site emergency response, through resolution engagements, culminating in regression prevention and maintenance plans

• Worked in the Electronic Commerce Development department of the IBM Toronto Lab as a technical support analyst and software developer• Analyzed and solved hundreds of problems for clients using IBM’s market-leading WebSphere Commerce online store software, which is based on WebSphere Application Server (WAS) middleware and DB2 (or Oracle) database• Acquired expertise on orders, payments processing and PCI compliance. Experienced in multi-platform (AIX, Solaris, i, Windows, Linux) and international customer support delivery• Headed a four person sub team of junior analysts and drove team process improvements