Senior Business Development Manager
CurrentCurrently acting as a Intelligent Automation Tech Support Lead: Our team takes care of Blue Prism, UiPath and NICE automation Incident- and Change Management, Run Management of IA solutions. we are the point of contact within our Telia Group -stakeholders and business representatives of each IA solution.We have build our own effective ways of working, mixed with ITIL 4 and traditional trial&error. My team works closely together with IT System Managers, we remove barriers from our IA Developers/Analysts and keep our both internal and external customers satisfied. Our Development organization works using SAFe and we are familiar with it's pros and cons.I'm always open to challenge current ways of working and to develop further!