Andre Stephens Email & Phone Number

Redmond, Washington, Us

Redmond, Washington, Us

San Antonio, Texas, Us

Due to the scale restrictions of System Center Virtual Machine Manager, I co-architected and developed a custom-built solution to satisfy the customer needs. By using the Agile framework to establish a regular release cadence, the decision to store C# code base Azure DevOps was made to facilitate a true CI/CD pipeline in Azure.• Lead Developer for the in-house automation framework to manage isolated customer Hyper-V environments through Azure. The custom built software utilized Azure CosmosDB, App Services, Azure Automation (both DSC and Runbooks) to achieve the desired outcomes. • Collaborated with various internal teams to achieve full automation and self-service capabilities for Hyper-V Hypervisors and Virtual Machines.• Managed feedback loop system designed to facilitate the flow of communication from customers and internal end users, to influence which backlog items are prioritized.• Developed an automated method to deploy Azure Stack Dev Kits. • Internal documentation and external customer communications for Microsoft Cloud technologies.• Performed series of YouTube knowledge base videos and Windows IT Pro Webinars.• Wrote several Rackspace Blog articles regarding Microsoft technologies such as Azure Stack, Hyper-V, and Cloud Platform.

San Antonio, Texas, Us

Responsible for the leading and integrating new Microsoft based solutions for Rackspace customers.• Lead the technical product team responsible for initial Microsoft Hyper-V and Cloud Platform offering at Rackspace.• Lead architect and developer for the integration of Cloud Platform, specifically the Windows Azure Pack, at Rackspace.• Worked to implement support for Microsoft Azure at Rackspace.• Developed an Azure IaaS monitoring solution leveraging OMS, Service Bus, and API App.• Implemented and documented the support of SQL Server Always-On.• Developer behind running Windows Server on top of Rackspace OpenStack Private Cloud.• Technical Lead for the mid-market Support System Engineers.

San Antonio, Texas, Us

Responsible for a $1M MRR mid-market and enterprise account base. Day-to-day activities included: • Managing and advising accounts network configurations, virtualization platforms, database servers, and storage arrays.• Implementing complex architectures to optimize the customer and end users experience.• Worked closely with internal groups to achieve optimal solutions for my assigned customers.• Prepare customer systems to handle an influx of traffic due to large scale marketing and sales events.• Implement security standards to handle security and compliance requirements.

San Antonio, Texas, Us

Responsible for complex problem solving of customer technical issues and implementing best practices for a variety of systems including:• Active Directory Certificate Authority• Active Directory Domain Services• IIS• Microsoft DNS• System Center Operations Manager• SQL Server 2005 – 2012• VMware ESXi 4.0 – 5.5• VMware vCloud Director• Windows Clustering

San Antonio, Texas, Us