Anthony Dimeo Email & Phone Number

Rockville, Maryland, Us

Manage 60+ automotive websites metrics, assets, compliance, and marketing.Google Certified utilizing GA4 (Google Analytics). Meet with accounts and ensure all services are running smoothly and review metrics.Build customer success plans every month and conduct review calls to propagate current OEM trends based on customers.Utilize tools such as DMS, CRM, Heatmaps, Marketing tools, GA4, and contacts in the automotive industry to help websites.Keep up to date with all marketing, automotive, and OEM standards in both compliance and promos.

Orlando, Fl, Us

Operate an ocean conservation effort whose mission is to provide positive environmental change to land, and sea environments through merchandise, beach/environmental cleanups volunteer work, networking, and technology. Observe market trends of which inventory Skus succeed and which fail to sell with our merchandise. Document all sales history, Financial information, and SKU’s via Excel workbooks. Created graphs, and presentations showcasing the effects of the current environmental crisis. Enact digital marketing best practices for all social media and natural follower gain and exposure. Solely responsible for all graphic designs/ logos, characters, and currently working on a native iOS/Android mobile application using the Swift and Java languages. Attend events at local farmers’ markets, environmental conventions, and comic-cons to spread awareness and our merchandise towards the mission for clean oceans.

London, England, Gb

Founded in 2013, CEX.IO works to connect people and businesses with opportunities in cryptocurrencies and decentralized finance. Our global ecosystem includes a market-leading exchange and offers 360-degree services to crypto market participants, including retail and enterprise crypto holders, as well as professional traders and financial institutions. Collaborated with VIP clients to achieve trading goals by developing sound strategies and managing implementation.Coordinated smooth onboarding for new corporate and institutional clients by developing and executing professional, engagement-focused plans.Responsible for retention of the highest-end client base at the company and swiftly created bridges through departments to attain information and move processes along.Networked with various Investors, Crypto companies, and improved business relations as a whole.Sold our various services and offerings to companies with tokens or blockchain development.Boosted customer satisfaction by implementing new solutions to existing architecture and pinpointing and resolving concerns.Followed all compliance, legal, AML (Anti Money Laundering), and security concerns with the company and handled them accordingly.Researched API, Blockchain, and Crypto tech industry as a whole in order to provide the most applicable technology advice to clients.

Account Manager and Lead Consultant bridging the gap between the client's needs and the development team for a mobile development firm based in India.Responsible for bringing on new clients and managing existing clients.Solely responsible for creating marketing strategies through AI implementation, digital marketing, and funnel marketing. Full creative freedom. Negotiating terms, development phases, and price phases with the client. Reports directly to Ceo with client info and together work on a price point effective for the client needs for the application.Steady communication every 2 weeks with client and updates through each phase of development of the application.

Uncasville, Connecticut, Us

Responsible for maintaining hiring goals by filling open positions with talented and qualified candidates. Handled the full recruiting process of sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience.Used a variety of search methods to build a robust candidate pipelineScreen candidates by reviewing resumes and job applications, and performing phone screeningsTake ownership of candidate experience by designing and managing job postings, job descriptions, and position requirementsStay informed of recruiting trends and best practicesManage the overall interview, selection, and closing processEnsure all screening, hiring, and selection is done in accordance with employment laws and regulations.

Currently developing mobile apps for the Google Play Store and iOS App Store.Knowledge of Android Studio, Titanium, and Xcode.Languages include Swift, Java, Javascript, HTML, Python, CSSMy most recent app made was an in-house evaluation app named Swiftevals for a company to evaluate technology faster and more efficiently with 75% fewer mistakes than the human evaluation.

Beltsville, Maryland, Us

While maintaining a positive lasting relationship with all Vivint.Solar clients in the solar industry. On a daily basis track communities and analyze different neighborhoods for potential markets. Working with clients/customers all the way from the initial rapport phase, account creation, state regulations, inspection, transfer of power from the electric companies, all the way to installation. Utilize a Computer-Aided Design software (CAD) to implement a design of the solar panel on the roof for maximum exposure to the sun, and track all of the licensing and inspection surveys for client’s houses. Managed the Greater Orlando territory located near Conway, including all of the current accounts within the area, while bringing new clients in. Educated clients on the importance of solar, the benefits, as well as the impact Solar has on the environment.

Orlando, Florida, Us

Handled the highest level complaints and concerns from within the companies headquarters and worked with customers and fellow teams to enact a mutual resolution. Beneficial to the customer, company, or both, based on facts, evidence, and system data. A range of discounts and tools were at my disposal and discretion in order to retain customers. Worked closely with the Better Business Bureau (BBB) to ensure we maintained an A+ rating on the BBB. Audited call center calls to provide quality assurance to the agents at the call center. Provided constructive criticism if any agents failed the call to ensure future calls run smoothly. Audited nationwide airport locations ensuring they are utilizing company policy for customer assistance and roadside problems. Construct daily trend reports based on sales, customer interactions, company processes, and admin documents in Microsoft Excel and Word. Created graphs and Excel documents showcasing refund history to compare and contrast refund history versus sales history. Primarily handled customer concerns via Email, Telephone, and letters by mail.

Receive a shipment of mobile devices including cellphones, watches, and laptops separating accordingly. Took initiative and built an iOS native mobile app to provide a quicker evaluation of iOS products. Evaluated multiple customer devices 30-40 per day while maintaining the highest level of attention to detail to ensure the customer is receiving a fair offer, additionally ensuring the company is receiving a quality product for resale. Evaluated a wide range of Androids, iPhones, Apple Watches, and MacBooks/Laptops. Was in charge of the MacBook and Microsoft Surface device evaluations team. Articulated all findings to the customer via email providing them the final offer amount for their device. Used Excel, Google Docs, Word, Apple.com, ESN checker website, several software programs, and market trends to evaluate. Coordinated with the Sales and customer service department to plan, develop, and implement more effective and attractive offers for the customers.

Newark, California, Us

Acknowledged customer concerns and issues and with a 94% issue resolution rate and 100% customer satisfaction rate. Handled iPhones (iOS), MacBooks (macOS), Apple Watches (WatchOS), and any Apple-related software i.e (iTunes) including on Microsoft Windows platforms. Assisted and supported customers and clients through the use of CRM tools, technical tools, diagnostic tools, and technical knowledge. Assisted with Educational, Enterprise, and individual level customers. Aided clients and customers in understanding their available options and helped them select the right Apple service plans for their needs. Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them. Completed issue origination, data management/entry, and issue resolution information organized in an effective manner after every customer interaction to send to corporate to better understand where issues originate and how to fix them.

Peachtree Corners, Georgia, Us

As a team leader, I helped team members better understand their positions, best practices, and how to stay calmduring medical emergencies within the water park. CPR trained plus knowledge in spotting the differences between various debilitations such as heat strokes, fainting, seizures, and unconsciousness. Operated the guest services information and measuring station office, measuring heights, defusing escalated situations, and providing information. Trained with the American Disabilities Act (ADA policy) and able to complete ADA guidelines tests to ensure those with disabilities were being fairly treated in which rides they could be on. Audited team members by one on ones or spontaneous observations i.e (drowning baby test) grading them to assure they were ready for any situational emergency. Responsible for morning scheduling of the various positions and lifeguard rotations throughout the day. Remained positive and professional as a role model to team members and a friendly face for guests. Assisted with various mechanical tasks and upkeep around the water park such as pool house maintenance, chemical PW, and chlorine tests. Enforced rules about the amenities and rides for the safety and employment of all participants.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelors Of Mobile App Development, Mobile App Design And Development

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies