Anthony Allegrezza Email & Phone Number
@passle.net
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Who is Anthony Allegrezza? Overview
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Anthony Allegrezza is listed as Customer Technical Specialist @ Passle at Passle, a company with 33 employees, based in United States, United States, United States. AeroLeads shows a work email signal at passle.net and a matched LinkedIn profile for Anthony Allegrezza.
Anthony Allegrezza previously worked as Customer Technical Specialist at Passle and Customer Support Specialist at Informed K12. Anthony Allegrezza holds Bachelor Of Arts - Ba, Japanese Studies from University Of North Carolina At Charlotte.
Email format at Passle
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AeroLeads found 1 current-domain work email signal for Anthony Allegrezza. Compare company email patterns before reaching out.
About Anthony Allegrezza
Hi there! My name is Anthony, and I'm here to help solve problems for your organization. As a seasoned support professional, my realm of experience stretches from first-hand end-user support all the way to leading administrative meetings for software bug updates.In my career I've proven that empathy, patience, and curiosity are the core pillars of how I operate professionally. Instead of looking at a support issue as a problem, I tackle issues head on with a curious and open mind. Rather than aiming to simply power through support tickets, I approach each individual support request as just that -- individual.I've proven over the years that my hands-on, empathy driven approach can succeed in varied environments. NPOs, SaaS software support, cybersecurity, technical support, call centers -- I've worked all of them and have always been successful as the face and voice of any organization I have been fortunate enough to represent.
Anthony Allegrezza's current company
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Anthony Allegrezza work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
- Empowered 300+ school districts to automate traditional paperwork workflows by providing product education, training, and troubleshooting via Zendesk
- Facilitated successful product implementation for over 10,000 administrators by managing custom forms, achieving consistent CSAT scores of 95% or above
- Directed student queries to appropriate district contacts in order to increase form completion rates and maximize transparency
Vx Technical Support Specialist
- Enabled team of 5000+ volunteers to provide 24/7 crisis counseling to 3000+ daily users by providing technical support for custom messaging platform
- Owned 3 weekly meetings with affiliates in Canada, England, and Ireland to capture unique bugs on custom iterations of platform and amplifying visibility to US operations team
- Collaborated cross-functionally with Product Managers and Engineers to log bug reports with Jira, brainstorm solutions, and deliver crucial platform updates to both volunteers and entire team of 150+ employees
Platform And Client Support Specialist
- Safeguarded end users from cybersecurity concerns by daily analysis of over 1000 flagged web domains, social media posts, and identity theft attempts
- Compiled and delivered daily threat reports to clients ensuring 24/7 threat protection and up-to-date communication of potential security risks
Customer Support Manager (Remote)
- Managed technical and billing support for over 3,000,000 users via email, live chat, and remote desktop access, empowering customers to increase focus
- Led daily support updates, allowing globally distributed team of 20 coworkers to synchronize on key product issues and daily goals
- Created and managed knowledge base of over 90 help desk articles, providing user education across Mac, Windows, iOS, and Android versions
- Planned and executed unique ticket tracking system to analyze support metrics, creating monthly trend reports used to prioritize feature updates
Customer And Merchant Support Agent
Provided phone and e-mail support to customer and merchants of OrderUp and GrouponToGoEfficiently handled merchant and customer requests via inbound and outbound calls, chats, and email support tickets via Zendesk and FiveNine Utilized exceptional written communication skills in order to work with supervisors and other support agents in a completely remote.
Colleagues at Passle
Other employees you can reach at passle.net. View company contacts for 33 employees →
Jasmine Mcdonnell
Colleague at Passle
Stockton-On-Tees, England, United Kingdom, United Kingdom
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Agnieszka C.
Colleague at Passle
Worcester, England, United Kingdom, United Kingdom
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Catie Anderson
Colleague at Passle
Washington, District Of Columbia, United States, United States
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Tom Elgar
Colleague at Passle
United Kingdom, United Kingdom
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Panagiotis Stathopoulos
Colleague at Passle
Oxford, England, United Kingdom, United Kingdom
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George Mcconnon
Colleague at Passle
Greater Oxford Area, United Kingdom
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GM
Gaya Mariola Gajewska
Colleague at Passle
Greater Oxford Area, United Kingdom
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Jim Test
Colleague at Passle
Greater Oxford Area, United Kingdom
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Abigail Taylor
Colleague at Passle
Swindon, England, United Kingdom, United Kingdom
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Sophia Plowright
Colleague at Passle
Greater Oxford Area, United Kingdom
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Anthony Allegrezza education
Frequently asked questions about Anthony Allegrezza
Quick answers generated from the profile data available on this page.
What company does Anthony Allegrezza work for?
Anthony Allegrezza works for Passle.
What is Anthony Allegrezza's role at Passle?
Anthony Allegrezza is listed as Customer Technical Specialist @ Passle at Passle.
What is Anthony Allegrezza's email address?
AeroLeads has found 1 work email signal at @passle.net for Anthony Allegrezza at Passle.
Where is Anthony Allegrezza based?
Anthony Allegrezza is based in United States, United States, United States while working with Passle.
What companies has Anthony Allegrezza worked for?
Anthony Allegrezza has worked for Passle, Informed K12, Crisis Text Line, Zerofox, and Freedom.
Who are Anthony Allegrezza's colleagues at Passle?
Anthony Allegrezza's colleagues at Passle include Jasmine Mcdonnell, Agnieszka C., Catie Anderson, Tom Elgar, and Panagiotis Stathopoulos.
How can I contact Anthony Allegrezza?
You can use AeroLeads to view verified contact signals for Anthony Allegrezza at Passle, including work email, phone, and LinkedIn data when available.
What schools did Anthony Allegrezza attend?
Anthony Allegrezza holds Bachelor Of Arts - Ba, Japanese Studies from University Of North Carolina At Charlotte.
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