Anthea Arends Email and Phone Number

Achieve target Conversion rations as per company standardsAchieve minimum target number of sales per month as per company standards.Complete accurate and timely sales administration records.Submit to the Manager all relevant reports, paperwork, and update on all forward sales activity.Ensure additional responsibilities are completed as per business requirements.Maintain and grow existing business by cross selling opportunities.Keep up to-date sales records for all existing and prospective accounts on company IT systems.Ensure that your current customer portfolio is satisfied and that all premiums written are collected within the acceptable parameters (Average Collection rate).All sales transactions need to be done in accordance with legislative and company standards.Comply with company policies and procedures. Follow One Plans standard operating procedures at all timeEnsure a high level of client satisfaction through proactive support and active listeningEscalate client queries to the relevant department or stakeholder.

Office and Building Maintenance

Advertising consultant

Understanding customer needs and connecting them to the right solutions.Building and maintaining strong relationships with new and existing customers.Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.Assist customers by preparing quotations for current and future orders.Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.Ensure all our products are always well stocked and merchandised to the highest standard.Processing of customer payments at Point of Sale and taking accountability for cash desk when required.

Contacting members who want to cancel their Vitality benefit. Educating members on all benefits available and focusing on those relevant to their lifestyle. Providing the one on one assistance so that a member feels secure in keeping on Vitality.

• Convert inbound and outbound contracts • Capturing applications on the system • Quoting of settlement figures on the system • Cross selling Value added products • Multi skill and product knowledge • Selling of Absa’s products range (ABSA Vehicle Finance) to new and existing clients • Selling of credit life insurance and Mechanical warranty insurance to clients • To achieve contracts sales to the value of R15 Million • To prepare application-draw inquiries • Updating clients details on the system • Doing credit checks and affordability checks for clients