Anthonia Offor Email & Phone Number

Canada

Documented high-level requirements by utilizing various elicitation techniques (interviews, brainstorming sessions, and Interface analysis) and creating relevant artifacts.Produced high-quality artifacts using Unified Modelling Language (UML) diagrams on Ms. Visio and Lucid charts.Collaborated with stakeholders (Product Owners, Project Managers, Design and Development teams) to validate requirements and clear roadblocks/impediments.Documented test plans/scripts required to identify defects and coordinate fixes with the development team.Conducted extensive interface analysis of Guidewires Billing, Claims and Policy center apps to develop SME level competence.Performed source system data analysis to manage source-to-target data mapping.Managed changes to requirements and provided project risk/benefits analysis required by the Steering Committee for effective decision-making.Participated in sprint retrospective sessions to identify challenges and proffer solutions.Provided input to the RFP process and conducted extensive vendor analysis based on business requirements.Facilitated solution demo sessions with business stakeholders and collaborated with developers to validate vendor systems.Developed use cases, user flows and mock-ups to visualize the community membership UI.Participated in agile ceremonies to review and support prioritization efforts based on constraints.Collaborated with business operations to develop a change management plan and training documentation for contact center staff.Reviewed existing systems to identify and facilitate system updates/improvements post-release.

Edmonton, Alberta, Canada

Liaised with stakeholder to analyze and evaluate requirements for business process improvements.Documented detailed analysis of end-to-end business processes, functional designs, workflow mapping and actions items.• Translated and maintained business requirements and aligned them into functional and technical requirements.Continuously monitored and evaluated processes to find areas of improvement, significantly improving client experience by 25% by advising on resource allocationCollaborated directly with the logistics management team to optimized service, minimize cost, and maintain the efficiency of the supply chain.Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for up to 12,000 global users

Edmonton, Alberta, Canada

Led discussions and workshops with business users and/or stakeholders to gather requirements.Developed, analyzed, and documented requirements, including business, functional and non-functional requirementsSort consensus and acceptance of business requirements and solutions from the key stakeholders and subject matter experts.Assisted in the planning/estimation of work, designing, developing, quality reviewing, and deployment of new applications and/or enhancements to existing applications.Ensured compatibility and interoperability between applications.Analyzed implications of requested new or enhanced application functionality and provided feedback.Performed and supported in-depth testing efforts which included end-user reviews, for modified and new systems.Provide orientation and training to end users for modified and new systems.Developed customer-focused documentation for software solutions.Worked closely with key stakeholders, and other IT groups to identify appropriate solutions.Wrote functional specifications to address application bugs and minor enhancements.Created operational support documentation and user guides for support provided to the business or other parts of IT.Created formal system change requests and facilitate delivery of production updates through the change management process.Obtained sign-off on the deliverables from the appropriate project sponsors.Attended necessary meetings to review schedule, status, issues, risk and change management.Assisted in the scheduling and deployment of developed interfaces.

Ontario, Canada

Kaduna, Kaduna, Nigeria

Demonstrated strong, effective, and timely Communication skills both in writing and speaking with different project stakeholders.Handled walkthrough of requirements with the development team once all the requirements are confirmed, and communicated constantly whenever requirements change.Worked closely with the system’s owners and the business Architect to discuss and design different scenarios of the cloud migration process.Organized workshops to review data mapping, gaps, and followed up with action items.• Worked with the business conversion testing team and the development QA team to review test cycles dashboards.Participated in scrum meeting as an SME, backlog refinement, sprint planning, sprint retrospective, and release planning.Created and documented all the requirements on the confluence page which also included the requirements, questions, source to target mapping, source query & data profiling, test cases validation, code & job details.Created and updated Jira tickets for the sprint stories including a description of the task, the technical requirements, and acceptance criteria.

Bachelor'S Degree, Agricultural Economics

Bachelor Of Agriculture, Agricultural Economics, Second Class -Upper Division (Cgpa 4.29/5.00)