Anthonio Thomas Email & Phone Number

United Kingdom

Cambridgeshire, England, United Kingdom

ENVIRONMENT: Office 365, Citrix, Cisco/Polycom, Imprivata, MS Active Directory, SCCM, Apple• Prepare ICT equipment for deployment into customer site (software deployment, devices to be deployed to site supporting a multitude of users in the NHS• Articulate issue’s clearly to Lead technical team for problem investigation• Organise, present and publishing information effectively• Technical ICT experience in relation to the roll out, set up, commissioning and… Show more ENVIRONMENT: Office 365, Citrix, Cisco/Polycom, Imprivata, MS Active Directory, SCCM, Apple• Prepare ICT equipment for deployment into customer site (software deployment, devices to be deployed to site supporting a multitude of users in the NHS• Articulate issue’s clearly to Lead technical team for problem investigation• Organise, present and publishing information effectively• Technical ICT experience in relation to the roll out, set up, commissioning and decommissioning of ICT hardware devices (Desktop, Laptops, Printers, Scanners, and other peripheral devices)• Update CMDB with required information relating to the rollout project• Active Directory: Use of group policies, AD management• SCCM: Management, hardware configuration, user setup, software deployment Show less

London, United Kingdom

•Supporting Front Office users on Trading Platforms and Market Data tools• Migration projects responsible assisting with planning, implementing and overseeing the successful rollout of software and related hardware; implementing new software builds or hardware; implementing new software builds or hardware into the operational environments (test to production); designing, implementing and maturing efficient processes, procedures and documents for the maturing efficient processes, procedures… Show more •Supporting Front Office users on Trading Platforms and Market Data tools• Migration projects responsible assisting with planning, implementing and overseeing the successful rollout of software and related hardware; implementing new software builds or hardware; implementing new software builds or hardware into the operational environments (test to production); designing, implementing and maturing efficient processes, procedures and documents for the maturing efficient processes, procedures and documents for the distribution and installation of changes to IT systems; supporting applications from initiation through to post-implementation phases of the software development life cycle• Bloomberg, Reuters Eikon and other market data applications – Troubleshooting any issues or problems and assisting with installations and add ons. • Avaya and Cisco VOIP phones – Using and configuring and also general maintenance.• Lotus Notes 9.5: interface exposure, user configuration,, mail/ calendar synchronization.• Good understanding and troubleshooting skills of Active Directory, Microsoft SCCM, Citrix Director Management Console, Microsoft Endpoint Management tool Intune to manage mobile devices and the applications life cycle with the use of Azure Active Directory.• Imprivata: Keeping security to high clearance, managing accounts, setting up security policies and maintenance.• Netbackup 6.5 / 7.5 8.1.2: clearing error logs on a daily basis, troubleshooting any Netbackup failures and investigating policies which haven’t run, Restores etc.• Cisco / Polycom: Configuring and administering VTC Cisco Codec and Polycom and the Endpoints across EMEA region. Upgrading firmware and software for Polycom and Cisco Devices. Adding endpoints to the Cisco Unified Communications Manager and Telepresence Management Suite using SIP/H323 protocols.• Lumension / SCEP - monitoring and administering endpoint protection, vulnerability management, data protection, encryption Show less

London, United Kingdom

• Log and respond to problems / service request and resolve within given SLA • Trade Floor / VIP technical support for 3000+ users• Market Data Support for Bloomberg, Reuters 3000xtra- including installation, configuration & troubleshooting.• Blackberry Support / BES Administration• VPN / Remote support for home users using Secure ID tokens• Troubleshooting hardware problems and & escalating to In-House support Team if required• Application support for Windows XP,… Show more • Log and respond to problems / service request and resolve within given SLA • Trade Floor / VIP technical support for 3000+ users• Market Data Support for Bloomberg, Reuters 3000xtra- including installation, configuration & troubleshooting.• Blackberry Support / BES Administration• VPN / Remote support for home users using Secure ID tokens• Troubleshooting hardware problems and & escalating to In-House support Team if required• Application support for Windows XP, Office 2000/2003/2007/2010, bespoke applications• As a member of a 10 person team providing advise if and when required Show less

• Providing office desktop and applications support to the IP, middle & back office using Remedy ticket queue monitoring system used for SLAs • Supporting hardware/software for 2nd-3rd line levels as well as technical support of Bloomberg, Reuters, Reuters Messenger V7 and Market Data and financial applications including Swift, Hummingbird Exceed, Longview Khalix, MindAlign, SAS, Sybase, SMS/Manual installation and configuration of all RBS applications. Technical support of Office 03 and… Show more • Providing office desktop and applications support to the IP, middle & back office using Remedy ticket queue monitoring system used for SLAs • Supporting hardware/software for 2nd-3rd line levels as well as technical support of Bloomberg, Reuters, Reuters Messenger V7 and Market Data and financial applications including Swift, Hummingbird Exceed, Longview Khalix, MindAlign, SAS, Sybase, SMS/Manual installation and configuration of all RBS applications. Technical support of Office 03 and 07, support fault resolution of Citrix and Java issues;• Assisting in resolving network faults and supporting Active Directory 2003 covering two domains, user permissions and roaming profiles;• Deploying HP desktops and HP/IBM Laptops throughout various domains, technical support of 3500 Virtual Hosted Desktops within a virtual Infrastructure environment. Supporting & deployment of the biometrics security software Digital Persona (fingerprint); • Providing support of various Blackberry models and configuration; Administering remote access of PCs using, HP Remote Graphics Sender, MS Remote Desktop, Offer Remote Assistance;• Print queue support of HP printers and Digital Senders;• Technical support of Checkpoint VPN, RSA secure ID token management and BT Mobile Express; Show less

I am a warm, friendly and personable individual with a natural flare for life and enjoy very challenging roles. I am a professional person with lots of enthusiasm, and would suit a busy team environment within a professional establishment that will allow me to utilise my strengths and develop my career. Experience within trade floor support Reuters\Bloomberg, Factset having the skills to support Microsoft applications, Brokerage applications ICAP, Broker Tec, collaborating with levels 1, 2 and… Show more I am a warm, friendly and personable individual with a natural flare for life and enjoy very challenging roles. I am a professional person with lots of enthusiasm, and would suit a busy team environment within a professional establishment that will allow me to utilise my strengths and develop my career. Experience within trade floor support Reuters\Bloomberg, Factset having the skills to support Microsoft applications, Brokerage applications ICAP, Broker Tec, collaborating with levels 1, 2 and 3 support teams, where appropriate, with trade floor systems and Middle Office systems. With a knowledge of Database and Data Access (SQL Server/Oracle/Sybase/Access/Crystal Reports) Development Technologies - (VB.NET/Visual Basic/VBA/ASP, ASP.NET/Crystal Reports/COM+/Active X) as my role also involves supporting Application Developers.Over the 10 years in IT I have moved from supporting a small business to a Global Enterprise business demonstrating technical expertise across a range of technologies. Show less

Providing hands-on technical support with a team of desktop support engineers and third party suppliers. Duties included:• Support of Microsoft Windows 2000 and XP• Troubleshooting and resolving issues with Microsoft Office 2003 and Microsoft Outlook 2003 • Microsoft Exchange administration• Use of bespoke call management system to log fault calls and manage through to resolution• Support of Blackberry handheld devices and other PDA's• Supporting HP Compaq, Dell, Toshiba… Show more Providing hands-on technical support with a team of desktop support engineers and third party suppliers. Duties included:• Support of Microsoft Windows 2000 and XP• Troubleshooting and resolving issues with Microsoft Office 2003 and Microsoft Outlook 2003 • Microsoft Exchange administration• Use of bespoke call management system to log fault calls and manage through to resolution• Support of Blackberry handheld devices and other PDA's• Supporting HP Compaq, Dell, Toshiba desktops, laptops and printer hardware• Configuration of Citrix environment• Hardware and software upgrades, implementations, deployments and migrations• Administrating the backup system, implementing the use of Legato systemsResearch and development installation, strategic product planning, business and technical consultancy Show less

This position utilises my knowledge in accounting, computing and experience in licensing, marketing and productive skills to manage the companies serveral record labels, putting together singles and albums. Processing registration of all songs via MCPS and PPL along with the processing of the royalty statements.Co-ordinate via research suitable release dates with distribution to enhance te impact of artists material release dates.