• Assigned long term to client HCSC in April of 2022 and extended multiple times on this engagement• Perform User Story Testing and Regression testing on a team using Agile methodology, creating new test cases and automating them using a keyword-based Selenium testing framework• Report testing progress using Jira and Qtest to ensure all stories are completed in a timely fashion eash sprint• Collaborate with developers, business analysts, and other stakeholders in story refinement and retrospective sessions to clarify requirements and expectations for system functionality and analyze sprint progress for strengths and areas for improvement

• Completed two month training and job placement program in software quality assurance• Studied/trained in topics such as manual/automated testing, Java, Selenium TestNG, database queries, and Agile methodology• Successfully placed with Cognizant and assigned to their client Health Care Service Corp, as a QA engineer on their SmartUM platform for handling treatment pre-authorization requests.• Perform keyword-driven testing using Selenium, Java, and SeleniumBox, a virtualized environment for running test cases and monitoring/recording their progress• Created test scripts and reported results using Qtest test case management and tracked story progress in Jira

• Fix bugs and add new features to Warehouse in a Box (WiaB), Syncreon’s warehouse and logistics software• Code webpages and barcode scanner software using JavaScript, HTML, and other technologies.• Customize and configure WiaB according to customers’ various needs and requests• Interface with solutions development and QA teams to build and refine features and fixes• Ensure that solutions are delivered in an efficient, timely manner from initial build to production deployment

• Build and test web pages, back end scripts, and database queries using PHP, Javascript, jQuery, HTML, and MySQL.• Wrote the “Carrier Order Manager Business Automation Tool” (COMBAT) for the “Carrier Portal” (CPT) Service Quoting and Ordering Application, an application which now processes approximately $4 million in revenue for the company annually and continues to grow• Augmented the CPT with the “Order Status” project, an enhancement which allows the company’s business customers to see key service milestones regarding their order• Maintain and rebrand other existing tools that the company uses such as the Line Number Portability (LNP) tools that the company uses for porting numbers in and out of customer accounts• Collaborate with company stakeholders to ensure that requirements sufficiently describe the desired functionality and add new features, change existing ones, and fix bugs as needed.

• Write JSPs using HTML, Javascript, and jQuery for various proprietary company applications used in trade shows• Code back-end Java classes such as servlets and other business logic classes needed for additional functionality• Unit test code and JSPs and servlets to find errors and ensure proper functionality• Collaborate with business analysts and leads to resolve discrepancies and/or gaps in requirements• Fix bugs in assigned components and others as needed and collaborate with QA team when needed to ensure application functionality is correct

• Monitor Java Messaging System queues for DeVry’s Becker accounting school website using an integration dashboard to ensure integration system is running properly• Provide timely support by re-submitting orders or shipment requests when necessary• Use Unix both as a secondary monitoring tool to make sure transactions are being stored properly and as a tool for searching for order messages if necessary• Code and test Java classes for the front end of the eCommerce website using Eclipse and J2SE

Promoted to Software Engineer in 2010.Client- Allstate, Buffalo Grove, IL (2010-2011)• Coordinate builds to make sure code for each release is migrated to servers in order for QA team to complete test scripts and retest application defects• Manage software installations and configurations on lab testing machines so onshore and offshore teams can complete testing quickly and thoroughlyClient- AT&T, Hoffman Estates, IL (2009-2010)• Built and tested back-end logic using Java for web-based business telecom ordering system which was built using the Spring Framework and Hibernate ORM• Acted as a defect coordinator between the development team and project leadership to ensure application defects were assigned to the correct people and fixed in a timely mannerClient- USPS, Chicago, IL (2008-2009)• Performed system testing for a new Direct Mail application for use by the U.S. Postal Service• Wrote SQL queries for the Oracle database to ensure that the Post Office application was writing information to the database correctlyClient- AT&T, Hoffman Estates, IL (2007-2008)• Tested AT&T’s web-based telecom technician dispatch application, the Global Craft Access System (GCAS), entered defects when necessary, and retested bugs and scripts as required• Wrote test scripts, both manual and automated, for technician dispatch application mentioned above using Mercury Quick Test Pro and VBScript automationClient- IDES, Chicago, IL (2007-2007)• Built JSPs and back-end logic for web-based unemployment benefits application using Java, Struts, Spring, and a DB2 Database with the iBATIS query framework• Analyzed and tested HR application JSPs to ensure proper functionality and provided fixes when necessary