As an ambassador of the Apple brand, I am accountable for driving sales performance within Authorized Partners by: Connecting with customers.Driving Sales initiatives and strategies.Managing multiple partnered accounts. Managing, mentoring, and developing employees and individuals. Discovering customers’ needs and values. Showing customers the products that meet their needs. Encouraging customers to experience our products. Ensuring that Apple’s merchandising standards are flawlessly met. Sharing knowledge on Apple products and excitement about the Apple brand with retailer staff. Partnering with store managers to drive win-win business. I manage the Apple business at the store level by working with store management and the retailer’s staff to maintain flawless merchandising, ensuring that Apple products are represented by trained and passionate staff assigned during open store hours, and analyzing sales results to help identify opportunities for the store.

• Drive awareness of Apple products by influencing associates, supervisors, and management• Drive awareness of Apple culture by solution based selling and delivering product demonstrations • Maintain the Apple Shop in Shop in accordance with Apple brand standards• Conduct department level trainings with new associates• Debrief and discuss weekly Apple business results with store leadership• Responsible for Apple Sales Training registration and tracking online progress • Top revenue and notional margin sales performer

• Led and motivated the store team to increase sales and ensure efficiency• Assisted the general manager with the onboarding new hire training process • Coached employees to meet and exceed monthly individual sales goals• Recognized forthcoming customer initiatives and kept up with local competitors.• Reduced risks and improved inventory health by performing monthly inventory audits

• Interviewed applicants and assisted general manager with training • Performed daily operational tasks such as; bank deposits, safe counts, and daily sales analysis • Responsible for purchasing and managing stores inventory • Mentored associates and shared best practices with everyone on my team