Worked with associates to coordinate breaks, hours, and time management. Focused on operations and displays of models, clothing and signage. Worked with customers to find them the best bargain while also pushing KPIs such as fragrance and door conversion. Picked up salesmanship tactics, while also evolving around my associates and further improving my understanding of management.

Shoe/Front End Department CoordinatorRan registers and worked with cashiers and floor personnel to find the best solution for our customers. Handled cash at night across all registers when closing/opening the store. Handled cashier’s and coordinator’s lunches and breaks throughout my shift and planned ahead for closets when opening.Ran the shoe department as well, focusing on presentation and looks of the department while keeping it stocked and organized at all times for the store and customers.Overall became very flexible and became customer oriented in the customer service field. Handled customers case by case and assisted them with kindness and coordination.

Started as a cashier, expanding my customer service skills while always working with coordinators and management. Worked flexible hours and assisted customers effectively and efficiently. Understood what was assigned to me and what our goals were. Always proposed our credit card and handled customers with care and kindness. Greeted each customer joyfully and respectfully, and handled cash correctly, keeping my till balanced and float even. Helped other associates diffuse situations and helped customers accordingly.