• Created installation plans and lead the project until completion. • Demonstrated new and creative installation techniques through critical thinking and problem solving while on site.• Excelled in customer relations ensuring that the client was well informed and treated with respect throughout the installation.• Educational responsibilities with new hires to teach in both electrical and HVAC areas.• High understanding of blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.• Rewarded for technician of the month, 3 months in a row for having the highest customer satisfaction and professionalism.

• Performed troubleshooting on HVAC systems to determine root cause of issues.• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.• Kept accurate records of time and materials used for each job to compile into service reports.• Repaired and replaced motors, bearings and belts.• Replaced and repaired lighting fixtures and electrical control and distribution equipment.• Responsible for company vehicle including tidiness and stocking of van.

• Responsible for 20+/month Access to Information (ATI) requests by interpreting and applying both the Food and Drugs Act and Regulations and the Access To Information Act • Responded to inquires in a timely and cohesive manner that allowed for successful knowledge transfer between the federal government and the requester• Accountable for responding up to 10 inquires/day of businesses and individuals across Canada from Pharmaceutical, Medical Device, Food, etc. • Communicated with multiple branches to organize documentation to fulfill various requests• Resolved complex issues with access to information when dealing with a third party by successfully interpreting and applying the Access to Information Act.• Developed multiple formal Summaries and Third-party Opinion reports in accordance with the Access to Information Act• Took initiative in developing Standard Operating Procedures and training presentations for new team members on the processes on responding to ATI requests.• Performed and documented quality control checks to maintain compliance with company initiatives.• Worked with governance committees to make and evaluate plans.• Prepared and maintained document inventory for core dossier preparation.• Provided responses to regulatory agencies regarding product information or issues.• Analyzed field studies and reports, compiled information and submitted concise and informative summaries.

• Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.• Worked both independently and collaboratively in fast-paced laboratory environment.• Operated and performed preventative maintenance on laboratory equipment and instruments.• Prepared reagents and solutions following standard laboratory formulas and procedures.• Developed synthetic organic compounds such as liquid crystals or organic light emitting diodes• Understanding of the analytical and physical testing measures of pharmaceutical products and their regulations• Applied effective prioritization of tasks and time management while working on 3+ concurrent projects and presentations along with attention to detail through analysis of complex reactions• Approached work in an innovative and creative mindset when working through up and downs of research