Anthony Arellano

Anthony Arellano Email and Phone Number

Manager, Level II Customer Support Team at Nasdaq @ Nasdaq
new york, new york, united states
Anthony Arellano's Location
Metro Manila, Philippines
Anthony Arellano's Contact Details

Anthony Arellano work email

Anthony Arellano personal email

n/a
About Anthony Arellano

Anthony Arellano is a Manager, Level II Customer Support Team at Nasdaq at Nasdaq.

Anthony Arellano's Current Company Details
Nasdaq

Nasdaq

View
Manager, Level II Customer Support Team at Nasdaq
new york, new york, united states
Website:
nasdaq.com
Employees:
4468
Anthony Arellano Work Experience Details
  • Nasdaq
    Manager, Level Ii Customer Support
    Nasdaq Apr 2018 - Present
    Bgc Taguig City, Metro Manila, Philippines
    Our team is responsible for the following: In supporting the Sales & Service Teams, the Sales Support Billing Analyst will:• Partner with Account Management Team on specific client cases to understand client asset portfolio and assist with billing inquiries.• Be responsible for all necessary and common activities concerning assisting with opportunities, approvals, processing contracts, cancels and submitting credits and accurately entering information into systems in a timely manner.• Provide expertise and understand cause and effect of actions and system limitations to meet client expectations.• Be a Subject Matter Expert for role tasks.• Be a project point person, working closely with managers.• Conduct system testing and provide feedback to system and process stakeholders.In managing and administering the Order-to-Bill process, the Sales Support Billing Analyst will:• Be accountable for adhering to SOX compliance, Business Controls, and SLAs.• Be responsible for ensuring that approvals are in place.• Confirm all documentation is in order before sending for countersignature.• Obtain information required to process agreements, cancels, and credit/rebills.• Initiate order fulfilment and monitor billing to ensure information is correct.• Complete client requested vendor forms, provide W9sIn owning Billing Query resolutions, the Sales Support Billing Analyst will • Be resourceful when undertaking research and take the necessary corrective actions according to the applicable guidelines, and process credits/rebills where required.• Coordinate with other internal teams where needed, and updates requestor on inquiry progress.• Reviewing invoices to ensure billing accuracy.
  • Nasdaq
    Manager, Client Order Specialist
    Nasdaq Apr 2018 - Present
    Metro Manila, Philippines
    Our team is responsible for the following: In supporting the Sales & Service Teams, the Sales Support Billing Analyst will:• Partner with Account Management Team on specific client cases to understand client asset portfolio and assist with billing inquiries.• Be responsible for all necessary and common activities concerning assisting with opportunities, approvals, processing contracts, cancels and submitting credits and accurately entering information into systems in a timely manner.• Provide expertise and understand cause and effect of actions and system limitations to meet client expectations.• Be a Subject Matter Expert for role tasks.• Be a project point person, working closely with managers.• Conduct system testing and provide feedback to system and process stakeholders.In managing and administering the Order-to-Bill process, the Sales Support Billing Analyst will:• Be accountable for adhering to SOX compliance, Business Controls, and SLAs.• Be responsible for ensuring that approvals are in place.• Confirm all documentation is in order before sending for countersignature.• Obtain information required to process agreements, cancels, and credit/rebills.• Initiate order fulfilment and monitor billing to ensure information is correct.• Complete client requested vendor forms, provide W9sIn owning Billing Query resolutions, the Sales Support Billing Analyst will • Be resourceful when undertaking research and take the necessary corrective actions according to the applicable guidelines, and process credits/rebills where required.• Coordinate with other internal teams where needed, and updates requestor on inquiry progress.• Reviewing invoices to ensure billing accuracy.
  • Nasdaq
    Client Order Specialist
    Nasdaq Jun 2015 - Apr 2018
    Metro Manila, Philippines
    Our team is responsible for the following: In supporting the Sales & Service Teams, the Sales Support Billing Analyst will:• Partner with Account Management Team on specific client cases to understand client asset portfolio and assist with billing inquiries.• Be responsible for all necessary and common activities concerning assisting with opportunities, approvals, processing contracts, cancels and submitting credits and accurately entering information into systems in a timely manner.• Provide expertise and understand cause and effect of actions and system limitations to meet client expectations.• Be a Subject Matter Expert for role tasks.• Be a project point person, working closely with managers.• Conduct system testing and provide feedback to system and process stakeholders.In managing and administering the Order-to-Bill process, the Sales Support Billing Analyst will:• Be accountable for adhering to SOX compliance, Business Controls, and SLAs.• Be responsible for ensuring that approvals are in place.• Confirm all documentation is in order before sending for countersignature.• Obtain information required to process agreements, cancels, and credit/rebills.• Initiate order fulfilment and monitor billing to ensure information is correct.• Complete client requested vendor forms, provide W9sIn owning Billing Query resolutions, the Sales Support Billing Analyst will • Be resourceful when undertaking research and take the necessary corrective actions according to the applicable guidelines, and process credits/rebills where required.• Coordinate with other internal teams where needed, and updates requestor on inquiry progress.• Reviewing invoices to ensure billing accuracy.
  • Nasdaq
    Interactive Call Capture Analyst- Webcasting Services
    Nasdaq 2014 - 2015
    Bonifacio Global City, Taguig City. Metro Manila. Philippines
    Extend the engagement time of your webcast—it starts upon registration and continues through on-demand viewingKeep your audience informed with interactive contentLeverage one-time webcasts to nurture your overall marketing strategyConvert more webcast leads into paying customers, quickerWhat is Webcasting-Webcasting and video conferencing allow you to produce and share video media with viewers from around the world. Whether you're hosting a staff training session or a virtual event, this can help you connect with other people online, using tele-conference technology to reach and build your audience.
  • Thomson Reuters
    Interactive Call Capture Analyst- Webcasting Services
    Thomson Reuters 2013 - 2014
    Mc Kinley Hills, Taguig City. Metro Manila. Philippines
    Extend the engagement time of your webcast—it starts upon registration and continues through on-demand viewingKeep your audience informed with interactive contentLeverage one-time webcasts to nurture your overall marketing strategyConvert more webcast leads into paying customers, quickerWhat is Webcasting-Webcasting and video conferencing allow you to produce and share video media with viewers from around the world. Whether you're hosting a staff training session or a virtual event, this can help you connect with other people online, using tele-conference technology to reach and build your audience.

Anthony Arellano Education Details

  • City University Of Pasay (Pamantasan Ng Lungsod Ng Pasay)
    City University Of Pasay (Pamantasan Ng Lungsod Ng Pasay)
    Major In Marketing Management
  • Sti College
    Computer Technology

Frequently Asked Questions about Anthony Arellano

What company does Anthony Arellano work for?

Anthony Arellano works for Nasdaq

What is Anthony Arellano's role at the current company?

Anthony Arellano's current role is Manager, Level II Customer Support Team at Nasdaq.

What is Anthony Arellano's email address?

Anthony Arellano's email address is an****@****daq.com

What schools did Anthony Arellano attend?

Anthony Arellano attended City University Of Pasay (Pamantasan Ng Lungsod Ng Pasay), Sti College.

Who are Anthony Arellano's colleagues?

Anthony Arellano's colleagues are Ravikumar Arumugam, Liam Travers, Barbara Bram, Tomas Arechavaleta, Raimo Berglund, Guillaume Roussel, Logan Howard.

Not the Anthony Arellano you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.