Prospecting of businessEvent CoordinationEvent Revenue managementCustomer account management

• Support the Director of Sales & Marketing in the day to day activities and to assist in achieving personal and team objectives• Determine and implement the procedures and standards of an effective filing system• Provide adequate supplies of stationary for the Department.• Maintain and update inventory: control of all gifts and giveaways. • Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.• Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.• Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.• Compile monthly reports to be completed by 5th of each month.• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.• Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.• Perform any other duties as assigned to by management.

• Handling of all types of events( Conferences, Meeting and Banqueting) under the supervision of the Groups and Events Manager.• Ensure that Opera is updated daily for all event space.• Taking Inquires• Taking of Minutes• Filling of Events Documents• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.• Finalize and distribute Banquet Event Orders weekly to internal departments for all events in day forecast• Assist Group and Events team with mailings, promotions and file maintenance.• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.• Maintaining an up to date planning information portfolio for easy reference in the sales and planning process.• Keep all colleagues abreast with all information from the client which may be vital to timely response.• Ensure the strict confidentiality of information passing though the office.

• Ensuring accurate update of Demand forecast of products• Prospecting for new customers• Ensuring adequate logistics are available for organizing corporate social responsibility programs.• Assisting Key Account Managers with individual account set up.• Collation of Sales Executives performance for review by management.• Reporting of potential incidents that may cause harm to people and the environment.• Adhering and implementing HSSE procedures.• Assisting Field Based Account Mangers with adequate account information.• Ensuring delivery of individual accounts invoice on time.• Preparing of proforma invoice for customers.

Training of fuel pump attendant on fore court on customer service and appropriate use Shell Card POS