As an employee of the State of Delaware at the Public Health Laboratory, I hold the following responsibilities:• Manages contracts governing a $52 million+ building expansion project at DPHL.• Assists the Laboratory Director and Deputy Director in preparing the State of Delaware’s annual application for the Epidemiology & Laboratory Capacity (ELC) Core grant.• Coordinates timely grant-related deliverables to the Center for Disease Control (CDC) from 18 different project teams. • Manages contracts governing work between DPHL and external partners, as well as other State of Delaware agencies. • Trains other staff in processing and managing contracts, as needed. • Assists with quality and process improvement efforts at DPHL and with partner sections within Delaware Public Health, such as the Office of Infectious Disease and Epidemiology (OIDE). Previously, as a contractor working within the Delaware Public Health Laboratory, I made the following contributions: • Prepared contracts governing work between DPHL and external partners, as well as other State of Delaware agencies.• Researched and recommended a new digital inventory system to track supply levels at the DPHL. • Researched and proposed a program designed to increase attention to detail among laboratory staff to reduce the incidence of lab-related accidents. • Researched and analyzed shipping costs for samples being sent to other labs in order to optimize cost savings. • Worked with the lab warehouse supervisor to document all laboratory instruments in a comprehensive record.

The following is a near-exhaustive list of my previous and current duties: • Assists in the planning of recruiting and retention activities such as Open House, Welcome Days, Hornet Days, University Seminar Forums and New Student Orientations. • Contacts students to assist them with registering for future courses and resolving situations that may prevent them from doing so. • Updates the OSS website with new information and features. • Manages the main OSS email account and directs messages to appropriate faculty or staff. • Creates detailed meeting minutes reports for multiple committees and maintains comprehensive records of these documents. • Assisted with various functions of the Summer Academy program, including budgeting, planning, enrollment tracking and documentation. • Served as liaison between OSS and operations-based offices on campus and various external contractors. • Assisted with various functions of the Summer Academy program, including budgeting, planning, tracking enrollment and documentation.• Maintained financial records for multiple budgets and other data tracking activities.

Providing excellent customer service, including but not limited to, establishing friendly relations with the customers, matching products to customer needs, offering promotional programs to help customers save money, completing sales transactions, and stocking and organizing products. I specialized in fishing equipment.

During my first year as a graduate assistant, I assisted the Dean of the College of Graduate and Professional Studies with various department-related projects. I assisted with preparing department-related events, such as orientations and information sessions, as well as processing phone inquiries, file keeping, and application processing with an electronic filing system. I was tasked with analyzing survey data regarding Millersville graduate students and organizing it in a professional presentation. Also, I occasionally delivered important materials to other campus departments, and I served on committees interviewing candidates for Associate Dean of the College of Graduate and Professional Studies. In my second year as a graduate assistant, my duties were divided between two different departments on campus. I assisted the director of the Entrepreneurial Leadership Center (ELC) with providing student access to the building, event planning and execution, contributing to staff meetings, record keeping, report writing and advertising and promoting the ELC and the Entrepreneurship Minor. I assisted the staff of the Office of Civic and Community Engagement with event planning and marketing, and I was involved with various community-based projects, including collaborations with Save Kids of Incarcerated Parents (SKIP), Inc., researching suicide prevention practices for inmates in county prisons, and developing a proposal for the provision of body cameras for Lancaster City police officers.

Interviewing and selecting prospective summer camp instructors, providing training in camp policies, structuring and drafting work schedules, composing lesson plans and supply lists and submitting them for purchasing, and coordinating field trips with partner organizations. This position also involved setting up appropriate areas for different types of camps, both indoor and outdoor, as well as handling incident reports, responding to emergency situations, resolving conflicts and employee relations issues.

In the DTCC office of Corporate and Community Programs, I performed a variety of clerical tasks including scheduling events, application processing, communicating with clients (students and parents), helping students register for courses, processing payments, file keeping and properly handling and safeguarding confidential information.

I oversaw the continuation of academic curricula as outlined by teachers in their absence.

This was a seasonal summer camp position. I designed and taught a fishing curriculum to children from diverse backgrounds between the ages of 5 and 16. I led Aviation, Magic and Outdoor-themed Camps. I supervised up to 18 children daily and substituted for other camp instructors, as needed. I was also an approved as a Fleet Services driver (state-run transportation service) for field trips as well as pick-up and drop-off services.