Anthony Averso Email & Phone Number

West Palm Beach, Fl, Us

Juno Beach, Florida, Us

• Built a comprehensive training program for new employees on the sales team resulting in a reduction of 30 days for new hires to hit their sales goals.• Implemented a new call platform and mobile application to create new channels and enhance existing channels of communication with a focus on servicing customer needs.

• Design and organize seamless travel itineraries, including flight arrangements, accommodation bookings, ground transportation, and activities.• Establish and maintain strong client relationships through exceptional customer service and attention to detail.• Manage travel-related issues and emergencies, ensuring client satisfaction and prompt resolution.

West Palm Beach, Florida, Us

- Special Education Algebra 1 teacher with a proven track record of driving student learning and achievement. Was able to deliver a 44% learning gain in student performance.- Created and implemented effective lesson plans and teaching methods (including whole group, small group, and individualized) tailored to individual student abilities.- Strong collaborative and communication skills to work with parents, colleagues, and other stakeholders in the education process.

Plantation, Fl, Us

• Launched call centers in Guatemala and Philippines to reduce call waiting in the call center for inbound and outbound teams.• Managed the learning management systems, including ongoing updates, assignments, audits, and learning metrics reporting for Workday and Marine eXchange Platform.• Established and configured the Workday Learning Management System during implementation to drive learning for shoreside teams.• Published new courses to LMS platforms, which includes all configurations such as settings, assignments, automation rules, reporting, and communication.

Plantation, Fl, Us

• Developed and updated training content for ship & shore teams based on requirements of business owners and subject matter experts using multi-modal approaches to meet the needs of adult learners.• Created assessments that effectively measured learner knowledge post-training to develop new learning pathway for call center employees.• Conducted needs analysis when training was requested to understand the scope of the request and effectively plan content development during agile process.

Lake Worth, Fl, Us

• Designed and implemented a social-emotional curriculum with a focus on soft skills and college and career readiness to prepare students for challenges beyond high school.• Managed college coaching staff and strategized how students can progress to highly competitive higher education institutions through coaching models.• Evaluated pre-and post-workshop data to ensure alignment with strategic goals and objectives to report to grantors.

• Accelerated growth into new markets through outreach campaigns to drive sales into newschools, districts, and markets.• Managed and reported on short- and long-term projects to stakeholders across company divisions to achieve company goals.• Developed and implemented Salesforce platform with the team to ensure data integrity and ease of use for all users.

London, Gb

• Developed and delivered training presentations to teachers and administrators to support initial product implementation and drive usage in classrooms.• Provided professional development services and conducted model lessons for educators to enhance classroom instruction for teachers and students.

Fort Lauderdale, Florida, Us

• Maintained data for all students and analyzed trends to determine appropriate intervention or enrichment to maximize student learning potential.• Furthered students’ understanding of concepts through daily instruction and routine formative and summative assessments to plan for enrichment and remediation.

Manchester, Ct, Us

Master Of Education - Med, Curriculum And Instruction

Bachelor’S Degree, Child Study