Anthony Azzara Email & Phone Number

New York City Metropolitan Area

• Orchestrated the exponential growth and transformation of the technology operations for The ONE Group, a publicly traded hospitality group that owns STK, Kona Grill, and Benihanas—developing, implementing, and.
• Specializes in property opening and launch, serving as the strategic advisor for technology systems,… Show more
• Specializes in property opening and launch, serving as the strategic advisor for technology systems, coordinating with local and national vendors, and training management and staff on corporate policies and procedures.
• Established the technology systems for over 150 restaurants as the System Designer for Micros Retail—partnering with customers to design databases, install Point of Sale (POS) systems, and provide team members training.
• Oversees the strategy and performance for the global restaurant group’s technology operations and IT service management (ITSM)—translating business strategy into technology solutions, serving as the technical expert.
• Develops annual and long-term technology strategic plans—building technology roadmaps, establishing architecture, creating resources for team members, and evaluating vendor tools.

Weehawken, New Jersey, United States

• Designed and implemented the company’s Point of Sale (POS) systems for over 150 restaurants—overseeing site surveys, database design, network mapping, hardware installation, training sessions, live coverage, and.
• Served as the project manager for customer installations—ensuring execution of multiple projects within timelines, maintaining flexibility and adaptability, and coordinating with internal and external teams.
• Conducted training across all… Show more
• Conducted training across all organizational levels, from front-line staff to senior management and accounting teams, tailoring sessions to meet specific needs and leveraging superior communication skills to train.
• Applied SQL commands and leveraged restaurant industry expertise to design unique databases tailored to each project, optimizing user experience and ensuring robust backend data analysis.
• Provided exceptional customer service by maintaining accessibility outside regular hours, promptly troubleshooting issues, and delivering proactive support to clients. Show less

New York, New York, United States

• Responsible for opening and managing the flagship store for the restaurant—implementing the operational processes, recruiting and managing a high-performing team, and ensuring performance and high customer satisfaction.
• Facilitated the training and development of General Managers, Assistant General Managers, Kitchen Managers, and team members, fostering a culture of continuous improvement and operational excellence.
• Initiated and executed the launch of a new product line… Show more
• Initiated and executed the launch of a new product line, implementing systems to ensure exceptional guest service and uphold high standards of food quality while meeting Department of Health (DOH) regulations. Show less