Anthony Azzara Email & Phone Number

New York City Metropolitan Area

● Orchestrated the exponential growth and transformation of the technology operations for The ONE Group, a publicly traded hospitality group that owns STK, Kona Grill, and Benihanas—developing, implementing, and optimizing IT systems related to in-house hardware and software systems, enterprise cloud technology, and information security for 5,000 employees and over 55 locations nationwide. ● Specializes in property opening and launch, serving as the strategic advisor for technology systems,… Show more ● Orchestrated the exponential growth and transformation of the technology operations for The ONE Group, a publicly traded hospitality group that owns STK, Kona Grill, and Benihanas—developing, implementing, and optimizing IT systems related to in-house hardware and software systems, enterprise cloud technology, and information security for 5,000 employees and over 55 locations nationwide. ● Specializes in property opening and launch, serving as the strategic advisor for technology systems, coordinating with local and national vendors, and training management and staff on corporate policies and procedures. ● Established the technology systems for over 150 restaurants as the System Designer for Micros Retail—partnering with customers to design databases, install Point of Sale (POS) systems, and provide team members training and support.● Oversees the strategy and performance for the global restaurant group’s technology operations and IT service management (ITSM)—translating business strategy into technology solutions, serving as the technical expert, and establishing processes that ensure efficient on-site operations and superior customer experience across a distributed system of over 100 restaurants. ● Develops annual and long-term technology strategic plans—building technology roadmaps, establishing architecture, creating resources for team members, and evaluating vendor tools. ● Leads the implementation and ongoing management compliance programs including SOX and PCI—ensuring adherence to regulatory requirements, safeguarding sensitive customer data, and reducing security risks across nationwide properties.● Spearheads the integration of technology systems for newly acquired restaurant properties—overseeing hardware installation including POS, training employees on corporate processes, enhancing operational efficiency, and ensuring consistent service delivery across the hospitality group. Show less

Weehawken, New Jersey, United States

● Designed and implemented the company’s Point of Sale (POS) systems for over 150 restaurants—overseeing site surveys, database design, network mapping, hardware installation, training sessions, live coverage, and ongoing phone support.● Served as the project manager for customer installations—ensuring execution of multiple projects within timelines, maintaining flexibility and adaptability, and coordinating with internal and external teams. ● Conducted training across all… Show more ● Designed and implemented the company’s Point of Sale (POS) systems for over 150 restaurants—overseeing site surveys, database design, network mapping, hardware installation, training sessions, live coverage, and ongoing phone support.● Served as the project manager for customer installations—ensuring execution of multiple projects within timelines, maintaining flexibility and adaptability, and coordinating with internal and external teams. ● Conducted training across all organizational levels, from front-line staff to senior management and accounting teams, tailoring sessions to meet specific needs and leveraging superior communication skills to train non-technical team members. ● Applied SQL commands and leveraged restaurant industry expertise to design unique databases tailored to each project, optimizing user experience and ensuring robust backend data analysis.● Provided exceptional customer service by maintaining accessibility outside regular hours, promptly troubleshooting issues, and delivering proactive support to clients. Show less

New York, New York, United States

● Responsible for opening and managing the flagship store for the restaurant—implementing the operational processes, recruiting and managing a high-performing team, and ensuring performance and high customer satisfaction.● Facilitated the training and development of General Managers, Assistant General Managers, Kitchen Managers, and team members, fostering a culture of continuous improvement and operational excellence.● Initiated and executed the launch of a new product line… Show more ● Responsible for opening and managing the flagship store for the restaurant—implementing the operational processes, recruiting and managing a high-performing team, and ensuring performance and high customer satisfaction.● Facilitated the training and development of General Managers, Assistant General Managers, Kitchen Managers, and team members, fostering a culture of continuous improvement and operational excellence.● Initiated and executed the launch of a new product line, implementing systems to ensure exceptional guest service and uphold high standards of food quality while meeting Department of Health (DOH) regulations. Show less