Anthony B Email & Phone Number

Liège, Walloon Region, Belgium

Customer Service (Inbound/Outbound) - Energy supplier (06/2022 - 03/2023)Customer service telephone reception and execution of various tasks related to invoicing in the energy sector (modification of installments, request for payment plan, correction of detailed invoices, follow-up of internal requests in progress, etc.). Registrations, in complementarity with internal services, closures and transfers of contracts. Quality control prospecting of the company's business partners to ensure proper follow-up of the directives communicated by MEGA to them.Call Center Agents - Multi-Customers (from 03/2023)Various tasks related to the diversity of the clients of the mission: Help Desk, Making appointments for beauty salons, Secretariat of the real estate company, Telephone reception of the Mutuality, etc...

Liège, Walloon Region, Belgium

COVID 19 Prevention Officer (10/2020 - 12/2021)Involvement in identifying and advising people who have come into contact with confirmed COVID patients. Contact these people by phone and conduct comprehensive interviews. Administrative follow-up by entering the data obtained.Customer Service (Inbound/Outbound) - Energy supplier (01/2022 - 05/2022)Customer service telephone reception and execution of various tasks related to invoicing in the energy sector (modification of installments, request for payment plan, correction of detailed invoices, follow-up of internal requests in progress, etc.). Registrations, in complementarity with internal services, closures and transfers of contracts. Quality control prospecting of the company's business partners to ensure proper follow-up of the directives communicated by MEGA to them.