Anthony Barbella Email & Phone Number

Mt. Laurel, New Jersey

• Strong customer service and phone presence skills• Independently strategize and problem solve customer concerns and issues in a timely manner• Manage and maintain confidential customers’ information and accounts • Promote strong and lasting customer relationships• Achieve high levels of success by understanding customer needs• Collaborate efficiently and effectively between customers, team members and management• Assisted in facilitating team huddles• Increased team morale in hopes with increased productivity• Provide resources for new opportunities when needed.

East Gate Square, Mt. Laural

Responsibilities:• Insure that Team Members work at a pace to maintain restaurant’s established speed of service guidelines.• Insure that workstations are clean at all times.• Executed proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.• Addressed guest issues that may arise; consults with management regarding complex issues.• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.• Strictly adheres to all Company policies and procedures.• Communicate employee performance and policy/procedure violations to management for appropriate handling.

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations, 3.6 G.P.A.

Activities and Societies: -Full Time Student -Full Time Employee of Chick-Fil-A (Assistant Manager/ Training Director) -Tutor -Volunteer.

Associate Of Science (As), Business, Management, Marketing, And Related Support Services, 3.4 G.P.A.

Activities and Societies: -Full time Student -Full time employee of Chick-fil-a. (Assistant Manager/ Training Director) -Tutor -Volunteer.

High School Diploma

Activities and Societies: -Rowing Club -Football -Future Business Leaders of America Club -Entrepreneurship Club