Client Services Associate
• Interact daily on the telephone with prospective and existing clients, handling basic inquiries and addressing service• Meet with Financial Advisor (FA) on a weekly basis to track new business, items in motions, service opportunities, scheduling and prepping for upcoming meetings; participate in weekly insurance and investment tracking with coordinators and FA• Assist in preparing new account paperwork and applications, licensing paperwork, correspondence, summaries and spreadsheets to assist with servicing existing clients and potential• Provide customer service and account maintenance functions through RJ system (ex. Account balances, transfer status, titling inquiries, change of address, ).• Perform Relationship Manager functions through Raymond James system (i.e. mail packets, grouping, linking).