Dependable and people-oriented Information Technology professional with experience in computer operations, production control, network support, and change management within large-scale, multi-platform environments. Demonstrates proven interpersonal skills and customer-facing abilities, providing effective support to both internal and external customers. Self-starter invested in problem analysis and decision-making; key player in the improvement, development, and maintenance of procedures and processes. Highly motivated with a sincere desire to collaborate with others to fulfill management-based objectives for achieving total quality customer service.Specialties: IBMi Advanced Job Scheduler, Control M and VisualCron/job schedulingOS: 2008, 2012, 2016, IBMi /As400 Applications-Tools-Services: DB2/SQL, TURNOVER iSeries, Go Anywhere/FTP, sFTP, PaymentGateway, IIS, Sharepoint, Actuate Reporting, Actional/SiteScope, WUP & SolarWinds, Netscaler/Coyote Help Desk Support
Listed skills include Data Center, Windows Server, Technical Support, Microsoft Exchange, and 20 others.