Tony Benincasa

Tony Benincasa Email and Phone Number

Yoga Instructor and Massage Therapist @ CorePower Yoga
denver, colorado, united states
Tony Benincasa's Location
San Diego, California, United States, United States
Tony Benincasa's Contact Details
About Tony Benincasa

Tony Benincasa is a Yoga Instructor and Massage Therapist at CorePower Yoga. He possess expertise in teamwork, public speaking, microsoft word, microsoft excel, time management.

Tony Benincasa's Current Company Details
CorePower Yoga

Corepower Yoga

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Yoga Instructor and Massage Therapist
denver, colorado, united states
Employees:
1949
Tony Benincasa Work Experience Details
  • Self-Employed
    Licensed Massage Therapist
    Self-Employed Oct 2023 - Present
  • Corepower Yoga
    Yoga Teacher
    Corepower Yoga Jan 2023 - Present
    San Diego, California, United States
  • Guild Education
    Bilingual, Associate Manager Of Member Support
    Guild Education Jul 2022 - Jun 2023
    Manages a team of 9 direct reports who support customers in Spanish. Encourages short-term goal setting of team members to foster continued growth within their role. Builds and maintains employee chat support schedule to provide the highest availability of customer service in accordance with historical traffic data. Analyzes opportunities for improved launch documentation based on previous launches and improves future documentation based on insights provided by a cross-functional benefits team. Facilitates technical problem resolution for team members by closely collaborating with IT teams and testing the proposed solutions.
  • Guild Education
    Associate Manager Of Student Operations, Support
    Guild Education Dec 2021 - Jun 2023
    Manages a team of 9 direct reports. Encourages short-term goal setting of team members to foster continued growth within their role. Builds and maintains employee chat support schedule to provide the highest availability of customer service in accordance with historical traffic data. Analyzes opportunities for improved launch documentation based on previous launches and improves future documentation based on insights provided by a cross-functional benefits team. Facilitates technical problem resolution for team members by closely collaborating with IT teams and testing the proposed solutions.
  • Guild Education
    Senior, Bilingual Student Operations Specialist
    Guild Education Oct 2021 - Dec 2021
    Lead onboarding for new hires. Peer liaison for 7 team members to consult before escalating concerns to management. Designed and scaled telephone processes to handle 100% of call volume. Built the call center team with processes that have scaled from handling 30 calls per week to 100 calls per day.
  • Guild Education
    Bilingual Student Operations Specialist
    Guild Education Apr 2020 - Oct 2021
    Defined the role of the Bilingual Operations Specialist at the company.Built bilingual support workflow that guides interactions with Spanish Speaking students and families. Created documentation for incoming specialists.Built a help center that has serviced 1000+ Spanish-speaking users that had not previously been served by the platform.Created an automated process to track the Spanish Speaking student population traffic in order to better anticipate necessary support availability.
  • Lucky Brand
    Supervisor
    Lucky Brand Nov 2019 - Mar 2020
    Handled customer escalations before they were escalated to upper management. Oversaw and authorized transactions between customers and associates; handled deposits and online orders. Delegated roles and responsibilities related to the operations of the store to a team of up to six members.Opening/closure of storefront.
  • Lucky Brand
    Sales Associate
    Lucky Brand Sep 2019 - Nov 2019
  • Communidad De Madrid
    Teaching Assistant (Auxiliar)
    Communidad De Madrid Aug 2018 - Jun 2019
    Madrid, Community Of Madrid, Spain
  • Ciee Council On International Educational Exchange
    Teaching Assistant (Auxiliar)
    Ciee Council On International Educational Exchange Aug 2017 - Jun 2018
    Madrid Area, Spain
  • Albright College
    Assistantant For The Assistant Dean Of Students For Orientation
    Albright College Jun 2016 - May 2017
  • Albright College
    Campus Center Desk Worker
    Albright College Jun 2016 - May 2017
  • Albright College
    Ambassador
    Albright College Mar 2014 - May 2017

Tony Benincasa Skills

Teamwork Public Speaking Microsoft Word Microsoft Excel Time Management

Tony Benincasa Education Details

Frequently Asked Questions about Tony Benincasa

What company does Tony Benincasa work for?

Tony Benincasa works for Corepower Yoga

What is Tony Benincasa's role at the current company?

Tony Benincasa's current role is Yoga Instructor and Massage Therapist.

What is Tony Benincasa's email address?

Tony Benincasa's email address is an****@****ion.com

What schools did Tony Benincasa attend?

Tony Benincasa attended Healing Hands School Of Holistic Health, Universidad De Alcalá, Albright College, Universidad De Alcal��.

What skills is Tony Benincasa known for?

Tony Benincasa has skills like Teamwork, Public Speaking, Microsoft Word, Microsoft Excel, Time Management.

Who are Tony Benincasa's colleagues?

Tony Benincasa's colleagues are Jaynie Campana, Claudia Baker, Cecilia Escobar, Amanda Zaeske, Nicole Cantin, Uzoamaka Ogbodo, Bonnie Delgado.

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