- Created and executed a pre-opening plan that included selecting and purchasing complete Style Guide of over 1,000 SKUs, uniforms, retail fixtures, POS and operational supplies- Responsible for overseeing Retail Division with yearly budgeted revenues exceeding $6M- Led opening team in staffing, training, vendor management, product layouts, inventory templates and creating divisional SOPs and standards- Implemented scripting to increase Guest Service indicators and online reputation

- Developed divisional reporting to monitor and measure labor, guest feedback, cost of sales and revenue targets. - Recruited, interviewed and led retail team of over 85 associates and supervisors- Led Merchandise Division to record year in 2009 generating over $16M in annual revenues

- Coordinate and directed all day to day operations of pulmonary practice consisting of multiple physicians - Verified insurance eligibility along with collection of patients' insurance co-payments and outstanding balances

- Exceeded store and personal sales goals through creation of a database of active clients - Developed Loss Prevention program resulting in inventory losses of under 2%- Supervised transfer and receipt of merchandise within department and other store locations