Designed, implemented, and managed cannabis-related programs, including licensing, education, and community outreach initiatives.Developed program goals, objectives, and performance metrics to ensure effective program delivery.Monitored and evaluated program effectiveness, adjusting strategies to achieve desired outcomes.Ensured compliance with state and local cannabis regulations by developing and implementing compliance policies and procedures.Developed and maintained Vendor Responsible Training (RVT) programs per state regulations.Served as the primary point of contact for stakeholders, including cannabis businesses, regulatory agencies, and community organizations.Conducted public outreach and education efforts to inform stakeholders about cannabis programs and regulations.Oversaw day-to-day operations, including staffing, budgeting, and resource allocation, while managing program staff and providing training and professional development opportunities.Prepared and presented reports on program performance to senior management and regulatory bodies.Promoted equity and inclusion within the cannabis industry by supporting initiatives aimed at reducing barriers to entry for disadvantaged and minority-owned businesses.

Established a community-focused organization delivering youth programs that foster leadership, teamwork, and resilience.Developed and implemented strategic initiatives to maximize the Alliance’s impact on underserved communities.Built partnerships with local stakeholders to fund and support community development programs.

• Led cross-functional teams to execute complex, strategic projects, aligning with organizational goals.• Developed and implemented project management frameworks (waterfall, agile, Lean) to drive efficiency and on-time delivery.• Utilized advanced project management tools to maintain and administer workplans within PSA tooling, ensuring accuracy and transparency.• Conducted project lifecycle training and facilitated Gate Review Meetings to monitor progress and ensure adherence to criteria.• Led technical teams through the lifecycle of interface, server, and specialty pharmacy automation devices.• Implemented EPIC, Cerner, Meditech, and Allscripts along with pharmacy automation products and robotics.• Managed 10-20 projects involving interface, configuration, server, and hardware, overseeing timelines, scope, and resources.• Utilized project change control processes to track changes in scope and manage requirements.• Implement special pharmacy device automation products, including server interfaces and hardware.• Conduct hospital site assessments for specialty pharmacy device installations.• Deployed Healthcare IT environments and EMR configurations.• Manage quarterly project revenue and forecasts.• Develop strategic engagement plans for customers across all Omnicell product segments.• Led complex customer and technical engagements, fostering long-term partnerships.• Developed and monitored customer risk, proactively managing project risks.• Demonstrated deep understanding of EMR systems and healthcare IT infrastructure.• Possessed knowledge of system integration, data migration, and interoperability standards.• Maintained familiarity with healthcare regulations (e.g., HIPAA) and compliance requirements.• Coordinated procurement and management of hardware logistics.• Managed federal implementation projects for VA hospital supplies, ensuring compliance with regulatory standards.

• Develop and manage comprehensive onboarding project plans, timelines, and milestones to ensure timely and efficient onboarding of new clients.• Coordinate cross-functional teams, including Sales, IT, Product Development, and Customer Support, to align project objectives and deliverables.• Scoped and chartered projects, eliciting requirements from stakeholders and leading project initiation processes.• Redesigned the procurement and onboarding program for field engineers.• Conducted resource demand analysis and requested resources from steering committees to support project execution.• Implemented best practices in requirements traceability, verification testing, and validation testing to ensure project quality and compliance.• Led Kaizen-style project master planning events to develop visual master schedules, identify critical paths, and track projects through launch.• Oversee the technical implementation of our products and services, ensuring proper integration and configuration based on client requirements.• Conduct technical assessments to identify client-specific needs and tailor onboarding processes accordingly.• Proactively identify potential risks and issues that could impact the onboarding process and develop mitigation strategies.

• Managed Agile and Waterfall projects across Healthcare, Sales & Marketing, IT, Government (CMS, FEP, State of NC), and Customer Service domains.• Defined project milestones, scoped achievements, and led cross-functional teams through root cause analysis.• Led 20-30 programs and projects per year that included ERP software migrations, nurse continuing education, and all healthcare related project initiatives.• Managed the development of multiple software products in the healthcare and education sectors, from concept to launch.• Socialized Agile methodologies across internal departments and directed global project initiatives.• Developed change management plans, delivered technical development, and managed corporate healthcare, pharmacy, customer service, IT, and sales programs.• Led Clinical continuing education learning programs for physicians, nurses, social workers, and case managers.• Manage the Agile development process, including sprint planning, backlog grooming, and release coordination.• Drive product adoption and engagement through effective go-to-market strategies, user training, and feature launches.• Analyze key metrics, such as user engagement, retention, and revenue, to measure product performance and inform future iterations of health programs.• Lead cross-functional initiatives to improve product quality, scalability, and performance, resulting in a 30% increase in customer satisfaction.

• Enterprise workforce course facilitation for enterprise required and mandated legislative, leadership and corporate initiatives while ensuring the integration the company vision, strategic direction, and core philosophies.• Build workforce capability by imparting requisite knowledge and skills across multiple systems to a diverse and dynamic learning population using synchronous/asynchronous facilitation for blended solutions.• Perform strategic analysis and client consultations with leadership teams, including senior leaders on learning and development initiatives including performance-based curriculum design, impact mapping and measurement and evaluation strategies.• Guide Human Resource staff on onboarding and training.• Prepare and deliver auxiliary plans, status reports, facilitation schedules, executive presentations, exhibits, and desk procedures.• Lead cross-functional teams of contractor facilitators and business SMEs during the life cycle of the facilitation delivery for complex corporate project delivery.• Conduct performance-based measurement assessments for objective evaluation of instructional programs.• Suggest training strategies for organization development.• Produce relevant feedback to the instructional design team, impacted end-users and project teams throughout the project/program life cycle.• Manage all classroom/virtual classroom activities to include pre/post consultations, enrollments, end-user performance management.• Facilitate leadership workshops and courses, present at external conferences and serve as a lead on complex projects.• Develop Enterprise Project training development and planning for all levels of organization.• Provide expert education utilizing adult learning principles.• Coach soft skills training under projects for Customer Service, Nurses, Medical Directors, and technical staff.

• Design and develop training and development programs based on the needs of the department and the individual’s needs utilizing various technologies.• Facilitate in person and e-learnings of training courses.• Evaluate subject material consistent with adult learning principles.• Produce and enact asynchronous Pharmacy and Clinical learning programs.• Identify employee developmental/training needs and develop programs/initiatives to meet those needs to enhance performance, morale, and corporate loyalty throughout the organization while reflecting the organization’s core values.• Liaison between all departments to ensure consistency with practices, manage scheduling of programs.• Lead training for healthcare division that includes Physicians, Nurse, and Case Manager staff.• Train Medical Policy and Corporate Pharmacy policies and procedures• Develop train-the-trainer programs.• Manage metrics, learning analysis, and continuing education utilizing learning management system (LMS).