Anthony Bond Email & Phone Number

Dallas, Texas, United States

Financial Services Advisory Manager► Manages diverse teams across multiple capabilities and competencies and leads and coaches a subsector team through scoping, execution, and delivery of company analysis and recommendations (annual, quarterly, and ad-hoc updates).► Successfully identifies key priority growth areas and recommends potential transformational initiatives that result in margin improvement.► Collaborates with stakeholders and practice groups to develop new products and solutions.► Directs claims administration through the implementation of policies, procedures, and methods to perform claims investigating, processing effectively conforming with professional standards.

Dallas, Texas, United States

► Successfully directed a country wide team of Independent adjusters and leaders.► Managed the hiring, development, coached and motivated staff members and oversaw department administrative matters.► Supported multiple auto work streams including physical inspections, virtual inspections, waivers, and third-party carrier demands.► Partnered with other areas of the company and senior management regarding claims administration and senior leadership to determine and develop talent management strategies.

Richardson, Tx

Direct Reports # 6 | Indirect Reports #60► Oversaw the employment, promotion, associate performance evaluation, training, motivation, coaching, reviews, and discipline of assigned associates.► Successfully managed multi-site teams across the Eastern half of United States and Pune India and led cross functional teams in auto appraisal, diminished value, and subrogation.► Developed Material Damage staff, territories, and workflow to meet the differing needs of the branches within Field Operations.► Successfully led an international team of auto adjusters.

Northbrook, Illinois, United States

► Led the evaluation of strategic partnership opportunities for co-development and investment potential ► Managed existing strategic partner relationships in support of the Claims Digital Transformation and escalate issues. ► Served as primary point of contact for all CDT strategic partnerships and the liaison between Allstate and its CDT partners. ► Identified and evaluated innovative technology, companies, and data capabilities in the marketplace for acquisition opportunities.

Irving, Texas, United States

► Managed and resolved escalated customer communications, concerns, conflicts or issues ► Reviewed customer satisfaction results; celebrated achievements and developed and directed business unit action plans ► Conformed to internal control standards and key process requirements► Provided Claims Service Area support for analysis and tracking of staffing plan► Collaborated with Finance to develop and oversee Market Claim Office level expense plans adherence

Northbrook, Il

► Monitored, analyzed and evaluated complex claim processes or procedures.► Planned, designed, documented, and implemented changes to claim policies and procedures.► Communicated verbally or in writing about claim processes/procedures with other employees, leaders and teams.► Supported existing or new systems/programs and evaluate for improvement.

Irving, Texas

► Delivered exceptional and courteous customer service.► Worked well with others in a fast-paced, collaborative environment.► Helped train and onboard new hires on Allstate estimating practices.► Presented and showcased Allstate Quick Foto Claim process to internal leadership teams

Master Of Arts (M.A.), Teaching

Bachelor'S Degree, Political Science And Government