Anthony Bradburn Email and Phone Number

Graphic Alliance is a multi-disciplined digital agency with a team of strategist’s, project managers, UX, UI, graphic design and web development professionals with clients ranging from corporate to fashion and luxury brands. Working within the Drupal team the main duties within this role consisted of: • Successfully delivered a number of projects (£125k+) within challenging deadlines, on budget and to high levels of quality• Executed all operational aspects of project management including planning, execution, risk management, reporting, and scope and change management• Utilised commercial awareness to identify change requests and opportunities for new business• Managed and planned Drupal 8 projects• Worked within a matrix environment: planned/managed workloads, risks and time scales for developers, designers, QA and dev ops • Kept stakeholders informed of project progress/process/issues via regular reporting, calls and face-to-face meetings • General account management (post-live issues and general support) • Successfully initiated and implemented a dashboard for tracking project hours more easily

Unipro started in 1997 and we have built our solid reputation by designing, implementing and managing inspired technology solutions for medium to large organisations. We deliver high-performance, cost-effective business applications to an ever-expanding base of retail and commercial clients, on-time and within budget.Even though we have many years of experience in integrating a wide range of legacy and bespoke systems and developing up-to-date multi-channel ecommerce platforms, we now primarily specialise in Drupal CMS implementations – usually for clients and projects that have demanding, multi-faceted integration requirements.My RoleWorking as project manager for Unipro I primarily focus on our account with a major multi-national pharma company. Delivering various different projects such as campaign, brand awareness and marketing websites along with some internal systems for multiple brands in multiple territories.Responsibilities• Managing the project delivery process• Developing new processes in the delivery cycle as required• Ensuring that the delivery team is trained in the relevant processes and skills• Using software development tools such as Jira and Confluence to plan and manage projects• Assisting the account managers in project delivery related queries• Identifying areas where team motivation can be improved and organising appropriate training• Cost management. Responsible for project budget P&L• Responsible for project delivery resourcing (working with the development manager to ensure the dev team is resourced appropriately)• Project and resource planning• Project reporting• Risk Management and mitigation• Communication management throughout the team including external stakeholder and client teams• Client satisfaction and value management. Providing valuable solutions to our clients.• Knowledge management – ensuring that project documentation and knowledge is captured and retained.

I currently manage the delivery of a large number of projects for an SME software house specialising in the deployment of intranets and custom software development to clients all over the world. Oversee, manage and deliver a large number of projects on time and within budget using both traditional project management methods but also working within an agile team Projects include new cloud or client hosted intranet deployments, change requests and custom software development of new applications Working with clients to facilitate the gathering of their requirements and understanding their needs to ensure successful delivery and onboarding of the intranet Account management of clients following go live dealing with new change requests and enhancements Define work-loads, risks and time scales for a team of PHP developers, web designers, testers and infrastructure support professionals Working with multiple teams in a matrix organisation to plan and schedule resources for the prototype, design, development and testing of each project phase Ensuring clients infrastructure is set up and ready for installation of the product and facilitating the setup of Active Directory and Single Sign On Manage stakeholder relationships dealing with Directors to end users including status reporting and issue management Oversee financial analysis for each project, assess success and revise budgets for future developments Review and update processes to continually improve the successful delivery of projects Managed the successful delivery of some of Claromentis' largest clients (100k+)

Managed the delivery of multiple projects for a Global provider of e-learning portals and open-source learning management systems, to a worldwide corporate market including high-profile clients such as PepsiCo, Serco, Brinks Global, Total Oil, Toshiba and the Midlands Co-operative Society Main aspects of the role include:• Leading multi-disciplined project teams, including HTML/CSS and PHP developers, solution architects and QA to ensure projects are delivered on time and within budget• Managing a portfolio of projects (7-8 projects at any one time valued between £5–50k), including upgrades and new implementations• Planning projects from kick-off to completion • Booking and managing resources assigned to projects • Tracking and reviewing project budgets during production process, ensuring invoices are triggered and sent to clients at the agreed stage• Facilitating workshops for project planning and gathering of requirements • Keeping clients and colleagues informed of project progress/process/issues where appropriate using status updates, regular calls and face-to-face meetings• Producing timescales and indicative plans to aid the sales process• Identifying risks and issues and finding actions to mitigate against them• Managing post-production transition to the support team, and effective closedowns of project• Maintaining project documentation including project plans and risk registers

Providing support to the Project Management Team in the delivery of market-leading recruitment CRM software; delivering a range of Bond products to over 20 UK and Worldwide clients and up to 500 users across multiple sites at any one time. Main aspects of the role include:• Supporting Project Managers – Acting on behalf of and providing cover for Project Managers, and supporting internal/external team during their absence• Managing project issues – Reviewing and managing issues raised by the client during each phase of project delivery; assigning to the relevant team for resolution and monitoring progress to ensure quick, effective resolution• Managing projects – Project managing a portfolio of smaller projects–from initiation to close down• Project reporting – Creating highlight and billing reports for internal and client use• Communication–Communicating effectively and timely with internal and external stakeholders so that expectations, status, risks and issues are documented, understood and managed during project delivery stages• Project documentation – Production and maintenance of PGPs, project plans, charters, risk registers, lessons learned and status reports• Client liaison – Developing good client relationships; attending meetings (telecons/face-to-face) and taking minutes where required • Organization ¬ – Managing high-pressure situations and prioritising workload effectively

Took on carer role for both parents (due to serious illness) Studied for BTEC HND Computing qualification during this time

Dealt with all aspects of administration in a very busy office Ensured that all relevant paperwork was properly filed and ready for clinics in a timely manner

On a temporary contract, managed the workloads and monitored the timekeeping of 20 staff Liaised between Technical Support and Data Entry Teams to solve software issues Kept an accurate log of all work undertaken to determine timescales required for ensuring projects completedFollowing completion of Data Entry Supervisor role moved into the Waiting List Team ensuring that medical records were available for pre assessment clinics and theatre appointments.

Following the take over of Golf Balls Direct I relocated to Manchester to work with the new business which included:Day-to-day running of the company, selling golf balls, equipment and clothing to trade customers to an annual value of approximately £600K Set-up, facilitated and controlled direct debit and BACS payment systems Set-up and managed direct marketing e-mail campaigns Managed all corporate and logo business including personalized golf balls, and embroidered clothing and equipment Set-up and controlled prices for all corporate business

Dealt with customers queries/courier claims and missing deliveries Maintained stock database to ensure stock was ordered and delivered on time Ensured goods were sent out and delivered to customers on time

Day-to-day running of a company with an annual turnover of approx. £500K, including the management of a small team of people