• Responsible for the final pre-purchase review of conventional, non-conforming, FHA, and VA loan files • Ensure files contain all required documentation, meet acceptable regulatory standards, and comply with established governmental guidelines.• Verify accuracy of data between documents and Trid systems• Consistently meet daily quotas fast and efficiently maintaining a minimum of 17 completed loans daily • Work on special projects to assist in training for new systems and… Show more • Responsible for the final pre-purchase review of conventional, non-conforming, FHA, and VA loan files • Ensure files contain all required documentation, meet acceptable regulatory standards, and comply with established governmental guidelines.• Verify accuracy of data between documents and Trid systems• Consistently meet daily quotas fast and efficiently maintaining a minimum of 17 completed loans daily • Work on special projects to assist in training for new systems and process flows to maintain higher productivity Show less

• Assisted executive management in restructuring and organizing the company’s previous SalesForce systems to enhance company reporting and file completion rates• Created dashboards and reports for the leadership team including sale flow pipelines, follow up meetings, and completed sales• Regularly met with the VP of Marketing for review of sales ranking reports and pipeline updates• Managed sales representatives by providing training and support for the use of… Show more • Assisted executive management in restructuring and organizing the company’s previous SalesForce systems to enhance company reporting and file completion rates• Created dashboards and reports for the leadership team including sale flow pipelines, follow up meetings, and completed sales• Regularly met with the VP of Marketing for review of sales ranking reports and pipeline updates• Managed sales representatives by providing training and support for the use of SalesForce• Created newsletters regarding financials and company updates via Pardot Show less

company policies• Produced daily and weekly reports on file statuses to ensure timely compliance• Handled escalated customer complaints to maintain high integrity and client satisfaction• Worked closely with realtors, homeowners, and financial institutions on a nationwide basis to successfully complete short sale deals• Highly experienced utilizing Bank of America’s loss mitigation software • Validate and verify executive level reports on short sales processed in a timely… Show more company policies• Produced daily and weekly reports on file statuses to ensure timely compliance• Handled escalated customer complaints to maintain high integrity and client satisfaction• Worked closely with realtors, homeowners, and financial institutions on a nationwide basis to successfully complete short sale deals• Highly experienced utilizing Bank of America’s loss mitigation software • Validate and verify executive level reports on short sales processed in a timely manner• Consistently met aggressive deadlines and goals ranking among the top• Awarded “Settlement Associate of the Month” three times in result of closing the most loans within the short sale division Show less

Financially Managed Teen Program, Fundraising, Budgeting and Disbursement of Funds for ProgramOrganized, Planned, and Created Teen After School Programs and Activities Collaborated with Site Director and Staff Members to enhance learning environment

Student Liaison for Teaching Credential Program,Provided Excellent Customer Service to all CSUCI Students Addressing all Questions and Concerns about the Credential Program,Assisted in the Completion and Filing of Necessary Documentation Required for Enrollment

Stocked New Apparel Management of Sales Floor, Company Data Base and Quarterly ReportsHandled Cash registers after store closed assisting Store Manager with Counting Drawers and Deposits

Port Orleans HotelExceeded Daily Responsibilities in Cafeteria, Dining Area, and Cash RegisterProvided Excellent Customer Service to all our Guests Ensure their Satisfaction

Provided Profound Customer ServiceBuilt Custom Computers to Clients SpecificationsExcelled at Sales of Custom Computers options increasing Sales and Company Profit