• Collaborated with stakeholders to ensure reliable data generation with proven accuracy and efficiency, achieving a 95% accuracy rate.• Produced complex reports prioritizing R-script, SQL, and Tableau for Executive Committee Leaders, resulting in a 30% increase in data-driven decision-making.• Established and upheld procedures ensuring data integrity and process flows, employing Agile Scrum Methodology.• Managed and scheduled basic to complex reports, prioritizing Workday and JIRA, streamlining reporting processes by 20%.• Executed and implemented strategic plans, leading to a measurable 15% improvement in business performance and profitability.• Applied strategic visualization and business acumen to drive initiatives, contributing to a 10% increase in organizational growth and market expansion.

• Developed and processed weekly reporting for the TASD team, covering all Open, Hired, Cancelled, and On-hold requisitions, enhancing data accuracy by 25%.• Established and managed data monitoring processes for recruiting teams, focusing on early talent and military recruitment, resulting in a 20% improvement in recruitment efficiency.• Initiated collaborative efforts for on-time and accurate reporting across various lines of work.• Provided training and guidance to 24 junior team members, ensuring a comprehensive understanding of new procedures.• Contributed weekly to identifying new processes, leading to a 30% more efficient workflow for extensive reporting.• Generated and delivered weekly SQL reports to senior managers, providing crucial insights and data-driven information for strategic decision-making.

• Managed and coached 41 Processors and 8 Analysts across 2 sites in Charlotte and Denver, ensuring a 15% increase in efficiency and achieving 98% Service Level Agreement adherence.• Advised senior leaders on staffing and hiring strategies, contributing to a 20% reduction in recruitment costs.• Successfully processed onboarding for new hires, resulting in a 30% reduction in integration time.• Scheduled and conducted training sessions, ensuring 100% compliance with REVS Standard Operational Risk Procedures & Policies.• Oversaw the administration, implementation, and management of 5 projects, improving project completion time by 25%.• Provided reporting analytics using Excel, Tableau, and SQL queries, leading to a 20% improvement in data accuracy.• Ensured team compliance with regulatory requirements, achieving a 99% accuracy rate in audits related to the Bank Secrecy Act, Anti Money Laundering, OFAC, and the USA Patriot Act

• Managed a team of 25, achieving a 15% increase in loan production numbers and surpassing set goals by 20%.• Led coaching and supervision, resulting in a 25% improvement in Home Preservation team performance.• Collaborated with the bankruptcy team, maintaining a consistent pipeline flow, and reducing delays by 30%.• Conducted detailed pipeline scrubs, contributing to a 25% increase in team members meeting/exceeding production goals.• Provided research and compiled data, contributing to a 15% reduction in modification and renewal loan processing time.• Actively implemented work procedures and policies, achieving 100% compliance with legal and regulatory standards.• Utilized reporting experiences in the Loan Servicing pipeline using Excel, Tableau, and SQL queries, leading to a 20% improvement in data accuracy.