Anthony Callender Email & Phone Number

Highland, Ca, Us

• Designed, built, implemented and maintained ArcGIS 10.6.1Enterprise system for county departments.• Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.• Ran feature dataset tests on databases and made modifications to determine and correct issues.• Minimized workflow downtime by accurately initiating Oracle 12c database.• Wrote project documentation, facilitated meetings and managed training initiatives for team of department gis analysts.• Prepared presentations for customers and staff members detailing project scope, progress and results, enabling all parties to be aware of changes and milestones.• Led strategic planning sessions for site engineering, building design and construction management.

Systems Analyst Jan 2005- Present• Tested ArcGIS programs with Oracle and SQL Server databases to validate results.• Analyzed system vulnerabilities and collaborated with IT and business teams to eliminate vulnerabilities in support of internal and external audits.• Troubleshot and resolved problems with ESRI programs and multiple operating systems to optimize functionality and usability.• Trained end-users in best practices to minimize errors and protect key data.• Tested ArcGIS desktop and server products to validate results.• Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.• Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.• Supported GIS sustems analysts customers having data connectivity issues, assisting with troubleshooting steps with ESRI product software.• Consistently responded to customer service emails within standard window for optimal response.• Reviewed current hardware and software and recommended modifications to increase system speed.• Drafted technical documents, including whitepapers, user manuals, implementation documentation and support base entries.• Responded to 80+ individual tickets every month to provide end-user support on Oracle, SQL Server and Informix databases with ESRI products.

HRIS Systems Coordinator 1998 - 1999Responsible for maintenance and update of Human Resources Information Systems. Also to provide analysis statistical reports and data calculation for employee headcount and reporting on a weekly basis. Provided help desk services including installation and maintenance of departmental hardware and software.• Automated database information retrieval and spreadsheets for reporting analysis of head count and behavioral trends.• Aided in development of visual basic application data retrieval for temporary headcount to assist the finance general ledger accounts.Engineering Drafter 1997 - 1998Duties included redesign of test equipment components and preventive maintenance for disc manufacturing. Project management of assignment including renderings, vendor pricing, and full detail layouts for presentation to engineering management. Aided in automating a filing system database for Seagate manufacturing drawings.• Assisted the technical staff with part pricing and revisions for machinery parts• Developed cost reductions to lower spare parts shortage by 20%