Growth Marketing Associate - Broker Communications
Developed and managed the integrated marketing strategy for the Medicare Advantage and Individual and Family Plan broker audience across various channels including – email, marketing and sales collateral, broker website management, and educational webinars.Cultivated the partnership between the growth marketing team and Sales, P&L, Brand, Data, CRM, and Plan Design teams to develop marketing and broker training materials highlighting Medicare Advantage and Individual and Family Plan insurance products and benefits.Restructured consumer-facing positioning and messaging for the broker audience to market and promote Medicare Advantage and Individual and Family Plan products and increase sales growth.Developed and managed the annual broker survey campaign and apply insights and feedback into the strategy and development of broker marketing, training, and educational materials.Partnered with various Sales, Marketing, and Product stakeholders to identify educational opportunities and develop webinar campaigns for the broker audience.Worked closely with the Consumer Insights team to measure quantitative and qualitative feedback related to satisfaction with products, tools, and support.Applied feedback from conducted research related to products, tools, and support and develop strategies that will enhance the broker experience.Developed communications and webinar strategy regarding feature launches of the broker portal in partnership with Product, Design, and Sales teams.Developed and maintain the broker training resources library including marketing materials and training videos.