Anthony Carmichael Email & Phone Number

Chicago, Il

Responsible for monitoring the efficiency and accuracy of Quality Control Team using production tools and reporting to ensure that a superior product is output.Duties: • Delegates client promotions to appropriate staff based upon assessed complexity, turnaround time and curent workload• Provides training, instruction, and technical support to the QC staff regarding the use of the software tools and procedures• Performs duties of Data Quality Assistant during peak work periods of when requested by manager.• Takes active responsiblity to eliminate errors in client promotions

225 N. Michigan Ave, Chicago

• Efficiently manage a quality control staff to endure accuracy for a client base of 25 - 30• Audit staff reports and documentation for accuracy and completion in a timely manner• Provide feedback and coaching to improve performance of staff• Submit weekly reports to reflect auditors performance, task completed, and track time management• Review and compile a detailed list of errors identified and provide recognition accordingly• Track production phases for each client and ensure consistent positive performance and completion• Review client standards and apply procedural changes accordingly• Designed new methods to increase performance and efficiency which resulted in increased productivity and communication within company departments

Greater Chicago Area

• Kept daily inventory of wholesale merchandise• Received consumer orders and fulfilled shipment requests• Provided quality service to walk-in customers