Anthony Celentano Email & Phone Number

Mountain View, CA, US

• Consult with users of assistive technologies as a tier 3 technical support specialist to offer 1:1 solutions and recommendations
• Handle escalations from tier 1 and 2 technical support teams on accessibility issues across Windows, macOS, Linux, and mobile
• Foster cross-functional partnerships including with Accommodations, HR, Business Operations, and engineering teams to improve user experiences, remove technical barriers, and promote diversity & inclusion
• Lead team service marketing strategy to increase awareness of accessibility standards and support at Google
• Develop and provide technical review of scripts and queries used for automating operational tasks and data analysis

Mountain View, CA, US

Mountain View, CA, US

Mountain View, CA, US

• Performed the architectural review for a compete build pipeline proof-of-concept resulting in a new workload on GCP as part of a $300K/2YR commit
• Coordinated with the technical onboarding team to deliver a series of working sessions over 3 months to an enterprise customer to accelerate the migration of 30+ PB of data as part of a $7.8M/3YR commit
• Created a Salesforce instance dashboard unveiling 50 open expert requests tied to multi-million dollar sales opportunities
• Secured 10,000+ N2 cores across two regions via customer demand request, paving the way for an enterprise customer to fully migrate their real-time communications workload, contingent upon signing a $20M TCV/2YR commit
• Organized two 30 minute hands-on sessions with experts to directly address and resolve specific customer’s issues with Terraform, Vault, and Splunk integrations

Mountain View, CA, US

• Provided frontline support to Google employees through multiple channels with a customer satisfaction rating of 4.95/5
• Resolved 2,700+ interactions covering Linux, macOS, Chrome OS, Windows, Android, and iOS client issues while supporting Google’s corporate resources, applications, and infrastructure
• Headed several projects and initiatives including resident learning and mentorship programs as well as the development of internal sites and team documentation

• Founded, owned, and operated a DJ lifestyle business
• Provided quality entertainment at events across NJ and PA
• Conducted events in a professional manner with 50-1000+ guests per event

Melbourne, Florida, US

• Analyzed the security risks associated with third-party software vulnerabilities
• Carried out the patching and removal of thousands of instances of vulnerable software
• Developed custom UI and notifications using the PowerShell App Deployment Toolkit (PSADT)
• Utilized PowerShell scripting to address the need for dependable, user friendly installations
• Supported daily operations including software deployments, SCCM monitoring, scripting, and documentation

• Attended to technological needs district-wide supporting 3 schools and 1000+ end-users including teachers, administrative staff, and students
• Facilitated the maintenance of various cloud-based and district network-based systems through knowledge of protocols including DNS, DHCP and HTTP/HTTPs
• Served as an administrator for a variety of support applications and systems including Active Directory, Google Admin Console, and Freshdesk Ticketing System to effectively manage IT resources and address technical.
• Contributed to the creation and maintenance of user account information while maintaining strict confidentiality of all data given access to
• Maintained inventories of computers/related devices and produced documentation for work performed
• Oversaw the deployment, maintenance, and repairs of 300+ district-managed Chromebook devices

Bachelor Of Arts - Ba, Information Technology & Informatics (Major) - Dcim (Minor)

Associate Of Science - As, Information Systems & Technology