Anthony Chizea Email & Phone Number

An experienced hardworking and dedicated Financial Advisor, who adds value by taking proactive measures to understand Customers financial needs, through effective communication and engagement and providing effective solutions with the aim of achieving unparalleled customer experience and organizational profitability.

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  Financial Advisor

  Diamond Bank Plc

  Nov 2012 - Jun 2019

  •Built sustainable relationships of trust by creating an environment for open and interactive communication while serving clients.•Provided the best customer service by assisting clients in making best investment decision that fit their financial goals.•Provided financial advice to customers based on banking needs.•Established new banking relationships, opened personal and non-personal accounts and advised on alternative delivery channels for easy and convenient banking.•Ensured customer retention through relationship management and continuous customer engagement.•Developed, retained and grew the branch business by delivering against individual and team sales goals that support a positive customer experience•Created solutions in the areas of inventory, reporting, distribution and product upgrades that led to system improvements and streamlined processes.•Availed and monitored credit facilities to customers after due profiling and credit checks to ensure due repayment.•Worked closely with company executives to identify new business opportunities and participated in the sales process.•Used efficient strategies to ensure customer’s financial needs are met and surpassed.•Increased organization’s customer base by identifying referral opportunities and making relevant referrals

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  University Of Lagos

  Mechanical Engineering